Help Desk
Log a case, track its status, and reach a consultant who knows your system. Support is available 24x7x365.
Open a Case
Submit and track tickets in one place. Email us to get set up.
Creates a ticket automatically. Answered during business hours, 8am to 5pm CT.
Business hours: Monday–Friday 8:00–5:00 CT
After hours and urgent
Need Portal Access?
Email us to get set up with the subject line “Help Desk Registration” and include:
- Company name
- Primary contact name and title
- Work email, which becomes the login
- Phone number
- Additional users, names and emails
- Products you run, for example Infor LX, BPCS, Infor LN, Baan
You’ll get a welcome email with your login details and instructions for getting into the portal. To add users later, email us the list and we’ll take care of it.
Not a Support Customer Yet?
We provide help desk support with or without a support plan. Call us first at (800)762-2077 and we’ll sort out the details after.
