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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor LX & BPCS Tip: Return Material Authorization (RMAs)

The Return Material Authorization process, RMA, controls and monitors the return of goods. Infor LX generates an RMA which mirrors the terms and conditions of the return. You can copy the RMA from a processed invoice or create it independently of an existing order. If you copy an invoice to create an RMA, Infor LX copies only regular lines, not special lines. You can manually add special lines as credits on the RMA. Enter RMAs in the same manner as a customer quote. Like a customer quote, an RMA has no immediate effect on inventory, accounts receivable, sales, or the general ledger. Infor LX then generates a Return Material Document which provides the customer with the authorization to proceed with the return. Internal procedures, return reason codes, and instructional notes on the RMA identify the disposition processing. You can perform credit processing and determine update effects by entering the RMA number and assigning the appropriate order type.

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George Moroses

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Tips:  LX | BPCS | M3

Web Services can be very helpful for LX users to obtain updated information directly from the source, for example:

  • LX users can use a web service to request a stock check on an item for which they are going to issue a purchase order. Users can get item availability and updated pricing before placing the order.
  • LX users can also use a web service to get real time shipping charges from UPS, Fed Ex, etc. Once the user selects the appropriate freight charge, it can be added to the customer order while the order is being placed over the phone.

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BPCS/LX Tip of the Week: At a Loss?

Loss of Key Experienced Personnel– More and more of the original “super users” have changed jobs, or retired. In their place are skilled individuals who may have been trained to execute specific tasks, but lack the experience required to respond to new and unplanned business needs and opportunities. As a result, decisions are made that may cause unintended problems. 

What is the best way to deal with this BEFORE the problem occurs? Read our blog to find out:

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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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