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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

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Tips:  LX | BPCS | M3

Congratulations! You bought that shiny, new car! It has all the features you can possibly want and goes a million miles an hour. It can take you anywhere your heart desires…….but you rely on a manual scooter to get you around. You know, the kind you had when you were a kid…BEFORE you could drive…before you could afford the BMW. Make sense? Uh... no.

You’d never do this, right? So, why are you doing this with the ERP system that runs your business? Why are you relying on spreadsheets and separate little Access databases to record and store the information that is the most critical to your business when you have an ERP system that is meant for this? Why continue to plod along at a snail's pace when you have the tools to take your business to the next level?

Your ERP system is your BMW. Use it. See what it can do for you. Think you’ve used it to its potential? Unlikely. We’ve helped customers breathe new life into their EXISTING ERP version all by unlocking functionality for them that was already there and ready to use! We’ve also helped by offering add-ons to the ERP that can make your productivity skyrocket.

Ask us how. We’ve got an extra set of keys to the BMW in case you lost yours.

Optimize Your Manufacturing Today!

  1. Identify the key metrics. You need benchmark data so you know what realistic goals are, then track them and publish your performance along with a brief comment from time to time on how things are trending and how you compare with others, particularly your primary competitors. The best thing about this is that it is a system that develops a life of its own.
     
  2. Measure it. Automatically, people start to think about improving things. Then the fun part, stuff begins to improve by itself. Once in place, the system just hums along and the benefits appear, because it has motivated people to think about it, and figure out what they can do to make it better.
     
  3. Communicate it. Publish your numbers, and explain to people how what they do affects the company as a whole and its success/failure. Once they see the numbers, employees quite often start to modify their behavior for the better.

Optimize Your Manufacturing Today!

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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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