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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Eliminating ERP Customizations: Key Considerations and Modern Solutions

Kathy Barthelt 0 14 Article rating: 5.0

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

Infor LN & Baan Tips & Tricks for FINANCE: Use of Electronic Bank Statements

Kathy Barthelt 0 394 Article rating: 5.0

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

Harnessing the Power of AI to Help Manufacturers Sell More at the Right Time

George Moroses 0 74 Article rating: 5.0

AI: Transforming Manufacturing—From Production to Profitability

As AI reshapes industries, manufacturers are asking critical questions: How will customers discover and purchase products in an AI-driven world? And how can companies keep pace with these advancements?

At Crossroads RMC, we address these challenges with our AI Readiness Assessment (AIRA). An AIRA creates a clear, actionable digital roadmap, significantly boosting efficiency, accuracy, and strategic capabilities. This assessment ensures a smooth, swift AI transition.

Our AI Readiness Assessments target key areas:

Infor LX/BPCS Tips & Tricks for EXECUTIVES

George Moroses 0 450 Article rating: 5.0

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Facility Security Ranges

George Moroses 0 370 Article rating: 5.0

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

Infor LX/BPCS Tips & Tricks for FINANCE: Expiration Date for Quotes and RMAs

George Moroses 0 417 Article rating: 5.0

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Default Split Salesperson to Customer Orders

George Moroses 0 447 Article rating: 5.0

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Tips:  LX | BPCS | M3

Employee empowerment is important if you want to retain the skilled workforce you have and attract new talent.

Here are 5 ways you can motivate your employees to give their best every day

  1. Train your employees
  2. Give your employees the right tools
  3. Automate processes
  4. Give your employees real-time feedback
  5. Provide incentives to do more

Can you do it? Of course you can!
You don’t have to do it all by yourself. Companies like Crossroads RMC can assist. We provide training services which can be completely tailored to your business. We also provide software solutions to help automate many of your manual processes, and dashboard solutions to provide real-time feedback on performance.

If you choose to do this, the benefits to your company will be amazing. You will have a happy, loyal and prepared workforce, ready to come to work each day to make the company wildly successful.

Optimize Your Manufacturing Today!

Want to increase your efficiency across your organization?

Is access to real time data important to you?

Take a look at how and where your information is stored. Do you have employees keeping separate spreadsheets or databases outside of your ERP?

Separate data silos means that information is not being shared between departments. This can hamper growth, and cut down on overall efficiency. Take a look at why these silos exist. Can something be done within your ERP system to avoid having to store the information elsewhere? Can an integration be cre

ated to allow the ERP to have exposure to other databases, or allow updates to occur between systems?

Need help figuring out where to start? Contact us. We’d be happy to help.

Optimize Your Manufacturing Today!

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Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Tip & Tricks for TECHNOLOGY: Infor LN Rest API

Frequently Asked Questions (KB2316174)

For Infor LN a framework has been developed to support REST API-based services for lean integrations. This framework is now made available for the LN application. This KB answers some common questions you may have and procedures that are needed for using the LN Rest APIs.

More details on these topics can be found in the Infor LN REST API Administration Guide.

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