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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Eliminating ERP Customizations: Key Considerations and Modern Solutions

Kathy Barthelt 0 88 Article rating: 5.0

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

Infor LN & Baan Tips & Tricks for FINANCE: Use of Electronic Bank Statements

Kathy Barthelt 0 626 Article rating: 5.0

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

Harnessing the Power of AI to Help Manufacturers Sell More at the Right Time

George Moroses 0 225 Article rating: 5.0

AI: Transforming Manufacturing—From Production to Profitability

As AI reshapes industries, manufacturers are asking critical questions: How will customers discover and purchase products in an AI-driven world? And how can companies keep pace with these advancements?

At Crossroads RMC, we address these challenges with our AI Readiness Assessment (AIRA). An AIRA creates a clear, actionable digital roadmap, significantly boosting efficiency, accuracy, and strategic capabilities. This assessment ensures a smooth, swift AI transition.

Our AI Readiness Assessments target key areas:

Infor LX/BPCS Tips & Tricks for EXECUTIVES

George Moroses 0 617 Article rating: 5.0

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Facility Security Ranges

George Moroses 0 542 Article rating: 5.0

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

Infor LX/BPCS Tips & Tricks for FINANCE: Expiration Date for Quotes and RMAs

George Moroses 0 586 Article rating: 5.0

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Default Split Salesperson to Customer Orders

George Moroses 0 642 Article rating: 5.0

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Tips:  LX | BPCS | M3

It is essential to capture a reason and duration for each downtime incident to enable the team to effectively prioritize and focus.

Start simple, and make sure every reason is clear (when compared with other reasons) and describes symptoms (as opposed to attempting to diagnose root causes). Remove reasons that aren’t regularly used and add reasons.

 

From a recent article published by M4B Marketing:

When analyzing your sales performance consider the following: 

  • Pricing changes eg. price increases or discounting
  • Competitors – competitors entering or exiting the market
  • New product or service launch growing sales
  • New product or service cannibalizing existing product or service sales
  • Customers moving between products or services
  • Changes in customer demand eg. increasing or decreasing
  • The segments and distribution channels you operate in
 
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Tips: LN | Baan

Check-Ups are important… Including Infor LN & Baan ERP Check-Ups!

What would you say to someone if they never went to a doctor for a check-up, or never took their car in for regular maintenance, like an oil change?

You might say that they were asking for problems, right? The point of those check-ups is to catch a problem early, or better yet before it occurs. Going for check-ups gives you the peace of mind that things are running well and if an issue is identified early enough you can reduce overall risk. Regular check-ups can help reduce out-of-pocket expenses over time.

What about Finance, Manufacturing, Supply Chain, and Company-wide Check-Ups for your Infor ERP system? What will happen if you NEVER hit pause?

Here are some questions by department to consider.

Finance:

  • Do I have the right visibility into our ERP data to be able to do proper financial planning, forecasting, and reporting?
  • Can I reduce the amount of time it takes to do a monthly close?
  • Is my ERP system covering all of my tax compliance requirements?
  • Are we losing money because we can’t track our costs accurately?
  • Do we understand why we do what we do?
  • Can we eliminate or streamline processes to become more efficient?


Manufacturing:

  • Is there a way to gain better real-time visibility into my operations?
  • Can we increase OEE?
  • Are we accurately capturing our time and labor on the shop floor?
  • Are we properly planning to maximize our production efficiency?
  • Do we understand why we do what we do?
  • Can we automate some of our processes to become more efficient?


Materials:

  • Do we have full visibility into our supply chain?
  • Is planning negatively impacted because of how we communicate with our suppliers?
  • Are we managing our inventory properly?
  • Are we able to fully analyze our sales in order to maximize profitability?
  • Do we understand why we do what we do?
  • Can we eliminate or streamline processes to become more efficient?


Company-wide:

  • How does data flow from one department to another?
  • Are we relying on outdated processes and procedures?
  • Do we understand why we do what we do?
  • Can we eliminate or streamline processes to become more efficient?
  • Are we making bad business decisions because one department doesn’t have access to real-time data or data from another department?
  • Are we losing money because we can’t track our costs accurately?
     

Whether your Infor ERP investment was made one year ago or twenty, your business deserves the opportunity to maximize the investment that was made.

Crossroads RMC offers a variety of Infor ERP Utilization Reviews to allow companies to achieve a greater return on their Infor ERP investment, maximize efficiency and improve overall employee satisfaction.

Utilization Review for Infor LN (ERP LN)
Utilization Review for Baan

Learn more about our Types of Utilization Reviews for Infor LN (ERP LN) & Baan.

  • Automotive Exchange / ION Utilization Review
  • Technical Systems Utilization Review
  • MRP Utilization Review
  • Supply Chain Utilization Review
  • Financial Utilization Review
  • Manufacturing Application Utilization Review
     

Visit our Utilization Review FAQ section for Infor LN (ERP LN) & Baan.


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Kathy Barthelt

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