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George Moroses
/ Categories: Infor LX & BPCS Tips, Finance, Manufacturing, Operations, Technology

Infor LX & BPCS Tip: Return Material Authorization (RMAs)

The Return Material Authorization process, RMA, controls and monitors the return of goods. Infor LX generates an RMA which mirrors the terms and conditions of the return. You can copy the RMA from a processed invoice or create it independently of an existing order. If you copy an invoice to create an RMA, Infor LX copies only regular lines, not special lines. You can manually add special lines as credits on the RMA. Enter RMAs in the same manner as a customer quote. Like a customer quote, an RMA has no immediate effect on inventory, accounts receivable, sales, or the general ledger. Infor LX then generates a Return Material Document which provides the customer with the authorization to proceed with the return. Internal procedures, return reason codes, and instructional notes on the RMA identify the disposition processing. You can perform credit processing and determine update effects by entering the RMA number and assigning the appropriate order type.

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Tips:  LX | BPCS | M3

It is essential to capture a reason and duration for each downtime incident to enable the team to effectively prioritize and focus.

Start simple, and make sure every reason is clear (when compared with other reasons) and describes symptoms (as opposed to attempting to diagnose root causes). Remove reasons that aren’t regularly used and add reasons.

 
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From a recent article published by M4B Marketing:

When analyzing your sales performance consider the following: 

  • Pricing changes eg. price increases or discounting
  • Competitors – competitors entering or exiting the market
  • New product or service launch growing sales
  • New product or service cannibalizing existing product or service sales
  • Customers moving between products or services
  • Changes in customer demand eg. increasing or decreasing
  • The segments and distribution channels you operate in
 
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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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