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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

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Tips:  LX | BPCS | M3

Understanding: The quantities required, finished and remaining at the operation and in total for the Shop Order

The shop order may require 1,000 pieces but only 950 are reported as finished in total for the shop order. The quantity required is what is planned on the SO and it may be a higher number than what is finished, factoring in that there can be scrap. If a 1,000 pieces are required to be produced, and there is always is scrap of 10 pieces, then plan for scheduling a quantity of 1,010.

The quantity finished for the end item is what is reported in the inventory application with a production order receipt transaction. At the operation level, if the quantity is reported at the operation, there will be a value in the PCS Complete field on the operation detail screen showing the pieces completed through that operation.

If you want to get a handle on the difference between the required quantity and the finished quantity, you may want to look into reporting quantities at the operation level as well as examining how scrap is controlled and reported.

Understanding: How many hours remain in total and at each operation?

Now let’s look at what information is being supplied from the shop floor.

It’s not uncommon for transaction reporting to be captured manually on the shop packet that was issued to the factory floor when the SO was released.

The big question is, is anything done with the data? Is it collected and keyed to a  spreadsheet and not shared, or is the transaction data keyed to SFC600? If it is being keyed, ask how often and by whom? Some companies use alternative methods to capture transaction data that do not require batch keying via a keyboard.

Not a lot of data is required to be keyed to SFC600 in order for the SO Inquiry to be useful. The data that should be reported for the transaction process is as follows:

  • The type of hours being reported – machine, run labor, setup labor
  • If reporting setup and run labor you want an employee clock number
  • The shop order and the operation that is being reported
  • Is the operation complete
  • How many good were produced at this operation
  • How many hours – the numbers of hours are critical. Do the employees estimate how many hours they worked, or do they track actual time started and stopped in order to calculate the actual number of hours.

Based on what is captured and how often will have an impact on the SO inquiry screen. Understanding the batch times as to when the transactions are keyed will provide you with the window as to the SO status at that point in time. Or, are they keyed as they happen in a near real time fashion so that you can have a more current view of the factory floor.

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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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