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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Eliminating ERP Customizations: Key Considerations and Modern Solutions

Kathy Barthelt 0 14 Article rating: 5.0

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

Infor LN & Baan Tips & Tricks for FINANCE: Use of Electronic Bank Statements

Kathy Barthelt 0 394 Article rating: 5.0

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

Harnessing the Power of AI to Help Manufacturers Sell More at the Right Time

George Moroses 0 74 Article rating: 5.0

AI: Transforming Manufacturing—From Production to Profitability

As AI reshapes industries, manufacturers are asking critical questions: How will customers discover and purchase products in an AI-driven world? And how can companies keep pace with these advancements?

At Crossroads RMC, we address these challenges with our AI Readiness Assessment (AIRA). An AIRA creates a clear, actionable digital roadmap, significantly boosting efficiency, accuracy, and strategic capabilities. This assessment ensures a smooth, swift AI transition.

Our AI Readiness Assessments target key areas:

Infor LX/BPCS Tips & Tricks for EXECUTIVES

George Moroses 0 450 Article rating: 5.0

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Facility Security Ranges

George Moroses 0 370 Article rating: 5.0

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

Infor LX/BPCS Tips & Tricks for FINANCE: Expiration Date for Quotes and RMAs

George Moroses 0 417 Article rating: 5.0

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Default Split Salesperson to Customer Orders

George Moroses 0 447 Article rating: 5.0

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Tips:  LX | BPCS | M3

This is a simple way to go from the customer order to making the order and shipping the order. It involves a few simple steps:

  1. Receive and enter the customer order
  2. Automatic credit review
  3. Automatic release of the shop order tied to the customer order
  4. Issue material, report labor to the production order receipt
  5. Pick the order, ship the order, invoice the customer

With lean, you can skip processing the demand through MRP. You can go directly from the customer order to the shop order creation.

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Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Manufacturing Tip: Performance Problems in Generate Order Planning (cprrp1210m000)

When the Generate Order Planning (cprrp1210m000) session is run it can take minutes to days to finish the process.

The performance of this session depends on many settings, like the number of plan items, the number of orders, but it also depends on hardware and database setup.

Here are some guidelines on how performance can be improved.

  • Be sure you are always on the latest solutions with the planning sessions. We are constantly improving the software to gain more speed in the Enterprise Planning (EP) sessions.
  • The number of planned items is critical. Try to reduce the number of planned items. Is it necessary that all items be planned via EP? For shop floor stock the TPOP or SIC replenish systems are often more suitable.
  • When you use PCS, be sure to close the projects when they are finished. When a PCS project has status Closed, the customized items will not be planned.

It's better to run Remove Plan Items for closed Projects (cprpd1220m000). This session removes the item planning data for customized items of closed projects.

  • If you run EP with the option, Also Generate Item Master Plan and/or Online Update Item Master Plan, consider if you need an Item Master Plan for all plan items. An Item Master Plan is usually meant for global long-term planning. Again this is not very useful for shop floor stock. Reducing the number of master-planned items improves performance.
  • When you use Resource Master Plans; are all your resources really critical? If a work center is not critical do not create a Resource Master Plan for it.
  • When using Item Master Plans and/or Resource Master Plans, set in Scenarios (cprpd4100m000) the total scenario length as short as possible. For example, if your sales order horizon is 2 years, a scenario end date which is 3 years after the current date is sufficient. During the calculations of the Item Master Plan and the Resource Master, all periods defined in the scenario are checked and calculated. So if you have the end date of the scenario on 2038, EP will do the calculations (for every master-planned item) until 2038.

Defining a rolling scenario will keep your scenario length constant and you don’t have to worry that you run beyond your scenario's end date.

  • Updating the pegging relations has a serious impact on the EP performance. In EP Parameters (cprpd0100m000) you can set the Pegging Horizon in days. Keep this horizon as short as possible. The Update Signals by Item/Planner option also has some impact, but less than the pegging.
  • EP uses the so-called phase numbers to detect the lowest level in which an item is used within a BOM structure or in a supplying relation. If the phase numbers are not ‘up-to-date’, EP will correct the phase numbers during the planning. This takes time during the planning run. If there are loops in BOMs or in supplying relations, this recalculation has a big impact on the performance. Therefore you could run Compute Phase Numbers (cprpd6200m000) on a regular basis. For example once a month. Always run this session with the Generate Report option selected. If loops are detected these are reported. Be sure to solve all the reported errors.
  • When unexpected results occur, especially when the data is imported from external packages, always check the number of records in tables cprpd100 and cprpd120. The number of records should match! Remark: From 10.4 onwards the table cprpd120 has become obsolete so this point not applicable anymore.
  • The number of calendars also impacts planning performance. Then for every warehouse, work center, or BP, and so on, a different calendar is defined. Planning has to read all of these calendars from start to end. This can have a huge impact on performance.
    • If you link a calendar to a work center or warehouse, avoid defining a new calendar for every work center/warehouse. Try to link the same calendar to more than one department.
    • Define the start of the calendar close to the start date of the scenario. For example, the current date is 01-07-2014, the start date of the scenario is 365 days in the past. So a start date for your calendar could be 01-07-2012.
    • Define the end date of the calendar not too far in the future. Depending on the end date of the scenario you could use 5 years ahead.  For example, the current date is 01-07-2014, the end date of the scenario is 3 years in the future. So an end date for your calendar could be 01-07-2022. Do not define an end date past 19-01-2038, which is the last UTC date Infor LN can handle.

Also, the interaction with the database can have a big impact on performance. 
A commonly used way to improve the total run time of the EP run is to start the session in parallel processing. 
See also Knowledge Base Article 22881401 Performance, Tracing and tuning Guide, for more details.

These guidelines are just some hints, and a good starting point because performance is a complex issue.

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Kathy Barthelt

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