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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

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Tips:  LX | BPCS | M3

What items should be MPS planned, and what items should be MRP planned?
Master Scheduled Items are those items that are finished goods, or service items, that receive their requirements either specifically from Independent demand, or both Dependent and Independent demand.

  • Independent Demand is demand that cannot be calculated from higher-level demand in the product structure, and therefore must be either a forecast or an actual customer order (Finished Goods or Service parts sold to customers).
  • Dependent demand is derived from higher-level demand in the product structure. Dependent demand includes components, raw materials, and sub-assemblies. (these are not normally Master Scheduled Items).
  • Service Parts may have both independent demand from forecast and/or customer orders, as well as dependent demand from higher-level demand if that item is also used in other sub-assemblies or products.
  • Cumulative Lead Time is a concept used in Master Production Scheduling (MPS) that combines the “fixed” lead time, and the “variable” lead time needed to produce the product. It is the longest path through a given Bill-of-material. Based on the MPS setup options, Infor LX (ERP LX) will calculate the cumulative lead time (also called “the Critical Path”) for you (use the “indented BOM” display in BOM300 and find the item with the longest lead time “L/T”). Note: You may have to use Action 21, Line Detail, to see the “L/T” lead time for each item.
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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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