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Are You Running Your IT Department, or is IT Running You?

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it?

Wouldn’t it be wonderful to have an Infor LX, BPCS, Infor LN or Baan guru with decades of manufacturing ERP and IT experience available to you as-needed 24x7x365?

Partnering with Crossroads RMC means your organization will never be left idle and unsupported should you encounter ERP trouble. Working with Crossroads RMC means you will be working with skilled Infor LX, BPCS, Infor LN, and Baan experts who get to know you and your business. Basically, we become an extension of your business.

 Crossroads RMC Support Provides  Methods of Support Available
  • Dedicated help desk resource
  • Central point of contact
  • Real-time responses and follow-up
  • Knowledgeable support that is familiar with your ERP installation
  • Monthly support reporting/tracking
  • Phone & Email support
  • On-Demand web meetings
  • Onsite support


For more Infor LN & Baan information please contact Kathy Barthelt

For more Infor LX & BPCS information please contact Frank Petrasio

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Tips:  LX | BPCS | M3

The Credit Card Data Area program, SYS045D, enables you to create and maintain a configuration file that provides a gateway to a third-party payment application. The information you set up with this program is required to allow Infor LX to communicate with the credit card processing application that passes credit card payment information between Infor LX and the credit card providers.

Access: SYS menu

  • Use the Credit Card Data Area screen, SYS045D-01, to...

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Operations are automatically backward scheduled at shop order release time. The backward scheduling algorithm starts with the shop order due date and schedules each operation based upon the standard move and queue times in the routings and the number of days the job is expected to run at standard. The system calculates and stores the operation scheduled start date. The dates may be modified by the shop order maintenance program. The number of days that a job is expected to run an operation is dependent upon the available capacity for that work center and the total hours scheduled for that operation.

The backward scheduling algorithm also considers...

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Tips: LN | Baan

Instead of sharing tables through logical linking, you can replicate table content between companies. This approach allows certain non-key attributes of a record to vary by company. For example, if you replicate bills of materials rather than sharing them, each company can associate a different warehouse with the same bill of material. This way, the bills of materials are consistent across companies, while the warehouses can differ.

Replication also enables selective availability of records in other companies. For instance, when replicating items, you might limit which items are available in a sales company based on their item group, only including end items. You can further refine replication to specific subsets, such as particular item groups.

Keep in mind that replication requires any referenced tables to be either replicated or shared as well.

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