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Are You Running Your IT Department, or is IT Running You?

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it?

Wouldn’t it be wonderful to have an Infor LX, BPCS, Infor LN or Baan guru with decades of manufacturing ERP and IT experience available to you as-needed 24x7x365?

Partnering with Crossroads RMC means your organization will never be left idle and unsupported should you encounter ERP trouble. Working with Crossroads RMC means you will be working with skilled Infor LX, BPCS, Infor LN, and Baan experts who get to know you and your business. Basically, we become an extension of your business.

 Crossroads RMC Support Provides  Methods of Support Available
  • Dedicated help desk resource
  • Central point of contact
  • Real-time responses and follow-up
  • Knowledgeable support that is familiar with your ERP installation
  • Monthly support reporting/tracking
  • Phone & Email support
  • On-Demand web meetings
  • Onsite support


For more Infor LN & Baan information please contact Kathy Barthelt

For more Infor LX & BPCS information please contact Frank Petrasio

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Tips:  LX | BPCS | M3

Clients who want to process more than one customer order line, one item, or one shop order are now able to continue processing without having to leave the Multi-Level Backflush screen. After entering data for a specific category, users are now able to use the F18=Accept & Continue function key that allows users to start and complete an action and remain on the MultiLevel Backflush screen, LMP600D1, to perform the next action. Previously, users were sent back out to the SYS500-06 screen after processing using single customer order line, shop order, or item.

This enhancement includes these programs or areas:

  • Lean Production Back-flush Selection Panel, LMP600D  
  • Lean Production Back-flush Selection Panel, LMP600FM
  • Lean Production Back-flush Selection Panel, LMP600HT
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EGLi users who maintain journal entries in a Microsoft Excel spreadsheet can use this utility to upload journal entries to EGLi. The Journal Upload installation program adds an Add-Ins tab to Microsoft Excel. This tab includes options to connect to the server where EGLi is installed and to open a spreadsheet template to use for manual journal entry. When the spreadsheet is complete, the Add-Ins tab is used to upload the spreadsheet.

To install Journal Upload:

  1.  The Power-Link Installation page has links to the Client installation programs and a link to download and install the Journal Upload utility. To access this page, use this link with your own values for system and NetLinkport: http://system:NetLinkport/Installs/ClientInstall/Install.html  where system is the server where IDF is installed and NetLinkport is the Net-Link port, typically 36001
     
  2. On the Power-Link Installation page, click the link provided to download and install EGLi Journal Upload.
     
  3. Follow the screen prompts to complete the installation on your PC.
     
  4. To verify the installation, open an Excel spreadsheet. Confirm that the Add-Ins tab is on the spreadsheet. 


See the Infor Enterprise General Ledger for System i Journal Upload Installation and Infor LX Configuration Guide.

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Tips: LN | Baan

Instead of sharing tables through logical linking, you can replicate table content between companies. This approach allows certain non-key attributes of a record to vary by company. For example, if you replicate bills of materials rather than sharing them, each company can associate a different warehouse with the same bill of material. This way, the bills of materials are consistent across companies, while the warehouses can differ.

Replication also enables selective availability of records in other companies. For instance, when replicating items, you might limit which items are available in a sales company based on their item group, only including end items. You can further refine replication to specific subsets, such as particular item groups.

Keep in mind that replication requires any referenced tables to be either replicated or shared as well.

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