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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

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"Apologies, boss, but at the moment, we are unable to contribute to advancing the business."

Infor LX | BPCS | Infor LN | Baan

Imagine delivering this message to your boss or the company president. What would their response likely be? It's improbable that they would respond with, "That's perfectly fine; we can delay implementing this significant initiative that could potentially save us a substantial amount of money and give us a competitive edge. Please let us know when you have the availability to work on it." In reality, they would probably want you to add this new task to your already overflowing to-do list, wouldn't they?

Nonetheless, you'd probably comply because it's the responsible thing to do and it's crucial for the company. But what happens to all the other tasks you were initially supposed to work on? They end up lingering on your to-do list indefinitely.

But what if they didn't have to remain in limbo? What if you could shift your focus to critical projects that propel the business forward while still managing the lower-priority tasks that still need attention? This is where outsourced IT and ERP support services come into play.

Managing ERP systems is undeniably intricate and time-intensive, and staying ahead of issues to identify, prevent, and resolve them before they escalate is essential. Can you truly afford to set aside this critical work for something else?

Crossroads RMC offers a comprehensive range of support services, ensuring round-the-clock coverage, 365 days a year, to handle the most challenging support issues, right down to the most routine ones. Our services encompass everything from software updates and maintaining highly customized environments to diagnosing financial integration errors and investigating discrepancies between your production output and inventory records.

We can tackle any challenge you throw at us, backed by our 38 years of experience working with manufacturers and Infor ERP systems, as well as the satisfaction of our loyal customers.

Our Support Services, Tailored to Your Needs

At Crossroads RMC, we deliver support services with a commitment to open communication, ensuring that your business is supported whenever you need us, whether or not you have a support plan in place.

No support plan? No problem. Just give us a call, and we'll prioritize your business needs and sort out the details later.

To discover more about our popular customized support plans, which streamline support case logging, track support usage, facilitate support meetings, offer live chat support, and provide access to Infor resources, please don't hesitate to contact us today at 800.762.2077.

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Tips:  LX | BPCS | M3

OPERATIONS:
Shelf Life Days and Retest Days
This feature provides the ability to enter information in the shelf life days and retest days fields for non-QMS lot controlled items, even when the QMS product is installed. The purpose of this enhancement is to allow the user to enter information for non-QMS lot controlled items even when QMS is activated in Parameters Generation, SYS800D.

In previous versions, when QMS was activated, the Shelf Life Days and Retest Days fields in Facility Planning Maintenance (MRP140) and Item Master Maintenance (INV100) were not maintainable for non-QMS lot controlled items.

FINANCE
Inventory Transaction Post to G/L by Cost Type
This enhancement provides a method to post material, labor, and overhead values on inventory postings to the general ledger to meet financial reporting requirements. The solution provides an optional further breakdown of cost by cost bucket using the new G/L Cost Type.

TECHNOLOGY:
Role-Based Security
Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

This feature provides the ability to enter information in the shelf life days and retest days fields for non-QMS lot controlled items, even when the QMS product is installed. The purpose of this enhancement is to allow the user to enter information for non-QMS lot controlled items even when QMS is activated in Parameters Generation, SYS800D.

In previous versions, when QMS was activated, the Shelf Life Days and Retest Days fields in Facility Planning Maintenance (MRP140) and Item Master Maintenance (INV100) were not maintainable for non-QMS lot controlled items.

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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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