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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan / LN Tip of the Week: Sales Order Returns & Credit Invoices

This tip shows the procedure to process a return sales order and the resulting credit sales invoice.

A normal sales order was completed (200010016) prior to processing the return sales order.

Set up sales order with sales order type of “Return Inventory”.
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A return order requires a return reason.
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The return sales order has all steps automated.
The last step is to produce the invoice in Central Invoicing.
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The invoice is confirmed in Central Invoicing for the amount of the sales order.
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Set up the billing request-Common Tab
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Sales/Rebate Tab
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Process the billing request
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Compose/Print/Post
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Success message
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Sales Credit Invoice
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The original invoice and credit invoice can be viewed in open entries.
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Kathy Barthelt

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Tips:  LX | BPCS | M3

This enhancement provides the ability to copy order lines, quote lines, and RMA lines. During Order Entry, action 3=Copy is available to copy regular lines and special lines. The new line displays in the next available line number.  This enhancement reduces manual key entry and speeds up Order Entry. 

The programs or areas impacted include ORD700D2, Order Line Entry, Quote Line Entry, and RMA Line Entry.

This enhancement prevents over-allocations and resulting overshipments to customers. Attempted over-shipments can present an error message to the user, or there is an option to automatically adjust the user’s request to the allowed quantity.

Since over-shipments result from over-allocations, Infor LX provides an optional validation during the four processes where a user can attempt to over-allocate. Note: Infor LX never over-allocates or over-ships; this always results from a user’s action. This enhancement provides three options regarding over-allocations and over-shipments:

  • Continue current process with warning message.
  • Show error message.
  • Automatically change allocation quantity to match quantity available for shipment.

If the over-ship quantity change is acceptable, internal procedures may require that the order quantity be revised so that pricing, promotions, credit checking, load planning, and other processes reflect the actual quantity.

The programs or areas impacted include:

  • ORD820D, Order Entry System Parameters
  • ORD720D2, Order Allocations
  • ORD725D, Order Entry Allocations
  • ORD570D5, Pick Confirm Inventory Confirmation
  • ORD700D2 / ORD700DA / ORD710B, Order Line Validation
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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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