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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Eliminating ERP Customizations: Key Considerations and Modern Solutions

Kathy Barthelt 0 88 Article rating: 5.0

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

Infor LN & Baan Tips & Tricks for FINANCE: Use of Electronic Bank Statements

Kathy Barthelt 0 626 Article rating: 5.0

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

Harnessing the Power of AI to Help Manufacturers Sell More at the Right Time

George Moroses 0 225 Article rating: 5.0

AI: Transforming Manufacturing—From Production to Profitability

As AI reshapes industries, manufacturers are asking critical questions: How will customers discover and purchase products in an AI-driven world? And how can companies keep pace with these advancements?

At Crossroads RMC, we address these challenges with our AI Readiness Assessment (AIRA). An AIRA creates a clear, actionable digital roadmap, significantly boosting efficiency, accuracy, and strategic capabilities. This assessment ensures a smooth, swift AI transition.

Our AI Readiness Assessments target key areas:

Infor LX/BPCS Tips & Tricks for EXECUTIVES

George Moroses 0 617 Article rating: 5.0

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Facility Security Ranges

George Moroses 0 542 Article rating: 5.0

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

Infor LX/BPCS Tips & Tricks for FINANCE: Expiration Date for Quotes and RMAs

George Moroses 0 586 Article rating: 5.0

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Default Split Salesperson to Customer Orders

George Moroses 0 642 Article rating: 5.0

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Tips:  LX | BPCS | M3

  1. Eliminate paper shop packet and distribution of the paperwork to the shop floor.     
  2. Eliminate manual (paper-based) recording activities and the need to key in the transactions.
  3. Easy electronic scheduling by sequence and changing job priorities.
  4. Evaluate differences using actual times compared to standards.
  5. Improve data accuracy and eliminate the need to chase and fix errors.
  6. Practice Real-Time data reporting to monitor efficiencies and identify problems as they occur.

Optimize Your Manufacturing Today!

In addition to assigning lot numbers in Shop Order Entry/Maintenance (SFC500) after the shop orders have been released, users can now pre-assign lot numbers during the Multi-level Shop Order Release process (SFC530) and the Multi-Level Back-flush process (LMP600) for sub-assemblies that are lot controlled items. The user has the choice of using the parent lot ID, using the next sequential generated lot ID, or not pre-assigning lot IDs. Multiple items per lot must be installed to use the parent lot number option.

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Tips: LN | Baan

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

• EDI—EDI can provide POs (EDI 850) for orders, ASNs (EDI 856) to communicate what has been shipped, Inventory Inquiry/Advice (EDI 846) with updates to on-hand inventory at various holding locations, including status (on hand, committed, on order, etc.), forecasts (e.g. EDI 830 planning schedule with release), shipping schedules, and other useful information about inventory in transit or at rest. EDI can be challenging for a smaller company to implement, especially without the right partner and solution. For this reason, not all suppliers or customers will necessarily have EDI. In those cases, an alternate approach, such as a portal, is needed to serve the remaining non-EDI trading partners.

• Supplier and Customer Portals—Portals provide a way for suppliers or customers who do not have EDI capabilities to update inventory, production, and order status. This requires some training and communications so that the trading partners use the system consistently, properly, and in a timely manner. (Portals to ERP for Infor LN & Baan Only)

• External Inventory Locations/Accounts—Some ERP systems allow supplier or customer stocking locations to be set up within the solution, so those locations look like another distribution center or plant, but with the inventory in those locations not being owned by the company. Personnel at the supplier or customer can then be given an account within the ERP system to update their inventory information. The account may provide additional functionality to the supplier or customer as well. If the trading partner actively uses the system to run a part of their operations, the data are more likely to be timely and accurate.

• API Integration—Trading partners may provide inventory data via an API in the ERP system.

• Planning Solutions—provides the ability to proactively manage the entire customer order backlog from top to bottom. It begins monitoring orders as soon as they’re booked and identifies and prioritizes those critical events that must happen every day so they can be managed and get orders produced and shipped on time. (OTTO - On Time Orders for Infor LX, BPCS & M3 Only)

Now more than ever, good inventory management, with accurate inventory data, is a core element of success for manufacturers and wholesale distributors. Having the right products, in the right place, at the right time, in the right quantities—and doing so at a low cost—drives profitability, cash flow, customer loyalty, and success for a company. This can be a difficult balancing act, especially when demand is volatile and supply disruptions occur. It can be achieved with the right inventory strategy, process disciplines, risk management, and capable systems in place. Excellence in inventory management, with the right systems, is key to enabling businesses to survive in challenging times and thrive in the market during good times.

Not sure where to start? Crossroads RMC consultants have expertise with all of the options listed above and can help you realize optimal inventory management, regardless of the size of your organization. 800.762.2077, solutions@crossroadsrmc.com, or ask us to contact you.

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