Eliminating ERP Customizations: Key Considerations and Modern Solutions

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.

Common Challenges:

1. Dependency on Custom Processes
   Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

2. Cost and Time Constraints
   Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

3. User Resistance
   Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.

The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.

Did You Know?

• ERP Upgrades Can Eliminate 25% - 50% of Customizations
  Modern ERP systems incorporate industry best practices as core features, allowing you to rely less on customizations and more on robust, standardized solutions.

• Extensibility & Reporting Solutions
  Extensibility tools in Infor LN or Baan let users add last-mile functionality without modifying the core ERP. Reporting tools allow custom insights while keeping ERP data intact.

Solutions to Reduce Customization Dependency:

1. Rewrite Customizations to Use Standard APIs and Libraries
   This ensures seamless interaction with core ERP features without modifying underlying code.

2. Utilize Infor Extensibility and LN Studio
   Smaller tweaks can be handled with Extensibility; larger needs can leverage LN Studio for custom apps without touching the ERP's foundation.

3. Incorporate Infor ION for External Integrations
   If customizations primarily manage integrations, Infor ION can connect and streamline external systems effectively.

4. RMCgen for Custom Components
   RMCgen allows for custom development without altering standard programs, offering flexibility without compromising core stability.

5. Analytics Dashboards for ERP Insights
   Dashboards offer tailored views and insights without requiring customizations in the ERP itself.

6. Leverage Built-in Reporting Tools
   Infor Report Designer, Document Management, and BIRST can provide custom reporting, avoiding custom coding altogether.

7. Assess Your Custom Components
   A thorough assessment of your customizations—internally or with Crossroads RMC consultants—can reveal areas for potential standardization and streamlining.

Let’s Talk Solutions

If customizations are standing in the way of your ERP’s full potential, Crossroads RMC can help. Connect with us at 800.762.2077, solutions@crossroadsrmc.com, or request a consultation to start your path towards a flexible, future-proof ERP.
 

Kathy BartheltKathy Barthelt

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