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You can benefit from a business process review only if...
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/ Categories: Infor ERP Utilization Review, ERP Utilization Review & Process Improvement Consulting

You can benefit from a business process review only if...

Infor LX | BPCS | Infor LN | Baan

Did you implement your ERP system 5 years ago… or maybe 20 years ago? At the time, it was like a brand new car… sleek, fast, top-of-the-line, and fuel-efficient. And although it may have needed a few minor “adjustments”, overall you were very pleased. Fast forward to today. Does it still have that new car smell? Does it run as efficiently as it used to? Do you know how to fix a problem when it occurs?

While ERP systems are certainly designed to last, over time, your business changes, your customers’ needs change, employees change and you are left with a system that may run “fine”, but you certainly don’t feel the same way about it as you did when it was brand new.

So the good news is that you CAN restore that “new car smell” with a utilization review, or business process review.

What is a Utilization or Business Process Review and Why Do I Need One?
Simply put, a business process review is an exercise designed to help businesses identify areas of improvement to become more agile, efficient, and streamlined.

Does my organization need a Business Process Review? 

While every company could benefit from conducting a business process review, it's only worth the time and effort if you have a specific problem you're trying to solve or a goal you are trying to achieve. Furthermore, and perhaps most importantly, organizations must be ready and willing to make changes. 

That's why a business process review is critical; it helps align processes, define goals, and thoughtfully plan and build solutions that help businesses achieve actual growth.

Our consultant reviews the current usage and related business processes of your entire Infor ERP system, or a particular area like Finance, Manufacturing, Materials Management, or Technology to make recommendations that will reinvigorate your Infor ERP system and those that use it.

Other benefits include:

  • Creating a consistent way of working across the business
  • Automating processes to reduce effort and increase productivity
  • Improving decision-making capability by providing access to real-time, reliable, and accurate information
  • Creating opportunities to improve your customer service levels and response times
  • Increasing your ability to attract and retain quality staff

Your ERP system may require some engine work, or it may just require an oil change and an expert to look everything over to make sure things are running smoothly. Either way – whether this is a project you take on internally or decide that you need some expert guidance from a company like Crossroads RMC, it is worth the time and investment to ensure peak performance.

Business process reviews can be performed 100% remotely via phone or web meeting, or in person – you choose what works best for your team.

Contact Us: 800.762.2077 | solutions@crossroadsrmc.com


 

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Often, multiple items are interchangeable even when these are purchased from various vendors. You can use any of these items as material in a bill of material (BOM). If a shortage of a standard material is expected to delay a production order, LN can automatically select one of the alternative materials. You can define up to nine alternative materials for any material in a BOM.

The use of alternative materials has the following advantages:

  • LN can handle material shortages for some items without user intervention.
  • The use of alternative items can reduce the average inventory level.
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I know a lot of our customers are considering virtualization projects. I came across this, and thought it might be useful:

The advantages of virtualization include the following:

• You get more out of your existing resources. Pool common infrastructure resources and break the legacy “one application to one server” model with server consolidation.

• You can reduce datacenter costs by reducing your physical infrastructure and improving your server to admin ratio. Fewer servers and related IT hardware means reduced real estate and reduced power and cooling requirements. With better management tools, you can improve your server to admin ratio so personnel requirements are reduced.

• You can increase the availability of hardware and applications for improved business continuity.

• Securely back up and migrate entire virtual environments with no service interruptions. Eliminate planned downtime and recover immediately from unplanned issues.

  

• Gain operational flexibility. Respond to market changes with dynamic resource management, faster server provisioning, and improved application deployment.

The disadvantages of virtualization include the following:

• Virtualization adds overhead to the CPU, memory, IO, and network.

• Virtualization adds an additional layer to the hardware and software stack. Therefore, additional complexity is introduced in the following circumstances:

  • When sizing the physical server.
  • When planning VM capacity.
  • When planning multiple VMs on the same physical server.
  • When investigating performance issues.

 

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