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Crossroads RMC Tip of the Week: How to Prevent Your Company From Being a Victim of Ransomware

This is unfortunately becoming a common occurrence in today’s digital society and we are hearing about these sort of attacks quite frequently.

There are a few dos and don’ts when it comes to ransomware as recommended by Norton 360:   

  1. Do not pay the ransom. It only encourages and funds these attackers. Even if the ransom is paid, there is no guarantee that you will be able to regain access to your files.
  2. Restore any impacted files from a known good backup. Restoration of your files from a backup is the fastest way to regain access to your data.
  3. Do not provide personal information when answering an email, unsolicited phone call, text message or instant message. Phishers will try to trick employees into installing malware, or gain intelligence for attacks by claiming to be from IT. Be sure to contact your IT department if you or your coworkers receive suspicious calls.
  4. Use reputable antivirus software and a firewall. Maintaining a strong firewall and keeping your security software up to date are critical. It’s important to use antivirus software from a reputable company because of all the fake software out there.
  5. Do employ content scanning and filtering on your mail servers. Inbound e-mails should be scanned for known threats and should block any attachment types that could pose a threat.
  6. Do make sure that all systems and software are up-to-date with relevant patches. Exploit kits hosted on compromised websites are commonly used to spread malware. Regular patching of vulnerable software is necessary to help prevent infection.
  7. If traveling, alert your IT department beforehand, especially if you’re going to be using public wireless Internet. Make sure you use a trustworthy Virtual Private Network (VPN) when accessing public Wi-Fi like Norton Secure VPN.
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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Poor performance indicators make for poor outcomes.

Companies today continue to tolerate and accept how labor and production information is recorded, and the reliability on that information is questionable. In addition to collecting labor and production information, there are many other pieces of information manually recorded from the shop floor.

A critical element of information for productivity throughput would be to examine how much time the work center or machine was actually up and running. Downtime is another critical element of data that is usually manually recorded along with a reason identifying what caused production to stop. If this information is not provided on a timely and accurate basis, then what good is it anyway? Forms are filled out, data may or may not be keyed to a spreadsheet, the forms are sorted and filed, but is anybody really looking at the information that was recorded? Think about the amount of time it takes to manage the manual collection of information from your shop floor. 

What would real time access to data mean to your organization?
The benefits:

  1. Real Time Production Visibility
  2. Reduced Paperwork Load
  3. Downtime and Scrap Visibility
  4. WIP Inventory Visibility
  5. Improve Efficiency, Capacity Utilization

Optimize Your Manufacturing Today!

Happy New Year! January is always a great time to reflect on the prior year – what went well, and what didn’t. It is also the obvious time to plan for the coming year – what do I want to accomplish and how can I best achieve my goals?

As the saying goes, “you can’t improve what you can’t measure”, so if you haven’t already, it is time to start putting processes, procedures and programs in place within your company to measure how well each department is doing against their objectives. Start to analyze your numbers and publish them internally. Where are you at currently? Where do you want to be? Seeing both sets of numbers pushes employees to hit those targets. Do this now, and you’ll be seeing positive results before you know it!  

Optimize Your Manufacturing Today!

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