Please Wait a Moment
X

Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC

“Sorry, boss. We can’t help you move the business forward.”

Infor LX | BPCS | Infor LN | Baan

Imagine saying that to your boss, or the president of your company. What would their response be? Do you think that he or she would say, “It’s ok, we can wait to implement this big initiative that will likely save us a ton of money and move us ahead of the competition... No problem… let me know when you have time to work on it.”  Pretty unlikely. They want you to add something else to the top of your already overloaded to-do list. Am I right? 

Well, you do it, because it is the right thing to do and is important to the business, but what happens to everything else that you were SUPPOSED to be working on? Those tasks end up sitting on your to-do list... forever.  

What if they didn’t have to? What if you could pivot to work on highly important projects that drive your business forward and all the while continue to address the lower priority items that STILL need to get done? You can do this with outsourced IT and ERP support services.

As you know, the management of ERP systems is fairly complex and time-consuming, and you always need to be one step ahead to identify, prevent and resolve issues before they become a problem. Can you really afford to abandon this work in lieu of something else?

Crossroads RMC offers a full range of support services to provide 24 X 7 X 365 coverage to handle the most challenging of support issues down to the most mundane. We handle everything from installing software updates to maintaining highly customized environments to determining the source of a financial integration error, to figuring out why the items you just produced are not accurately reflected in inventory.

You name it, we can tackle it. 38 years of working with manufacturers and Infor ERP systems say we can, and so do our customers.

Support Services Designed Your Way

Crossroads RMC provides support services with open communication to ensure your business is covered whenever you need us with or without a support plan.

No support plan, don't worry, give us a call and we will take care of your business first, and sort out the details later.

To learn more about our popular customized support plans that make it simple to log support cases, track support usage, schedule support meetings, live chat, and review Infor resources, give us a call today. 800.762.2077


Infor LX learn more>
BPCS learn more

Infor LN learn more>
Baan learn more>

Previous Article What you missed: Infor’s vision for the IBM i teams’ future alignment and focus – Register today!
Next Article Infor LN & Baan Tip: Defining “Unavailability” in Infor LN
Print
14928 Rate this article:
5.0
Crossroads RMC

Crossroads RMCCrossroads RMC

Other posts by Crossroads RMC

Theme picker

Contact author

Please solve captcha
x

Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

12345678910Last

Theme picker

Tips: LN | Baan

Do you have a strong relationship with your suppliers? Do they know your every need/want? No? Well, why not?  

The key to any good relationship is communication. Have you established clear and consistent communication with your suppliers? Consider establishing a way for both of you to share information with each other electronically.

A portal is a good way to achieve this. Documents can be shared, updates on deliveries can be communicated with ease, and changes that can affect both your operations and theirs can be communicated efficiently and effectively.

Optimize Your Manufacturing Today!

When is the last time you took a hard look at your production lines?

  • How are we moving product through our facility?
  • Do we have work instructions / drawings available where needed?
  • Do we have frequently used inventory available at the line?
  • Where are the bottlenecks?
  • Are processes automated, where possible?

Taking a hard look at your processes and procedures may reveal some interesting results. Don’t assume that everyone is doing things the same way. Some may be superstars, and others may need some mentoring. Some processes may be outdated and costing you time and money, while others are extremely efficient. One area of the business may benefit from how others operate. Take the time to review and analyze your findings. Your company may benefit greatly as a result.

Optimize Your Manufacturing Today!

First110111112113115117118119Last

Theme picker

Categories