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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

The Far-Reaching Impact of Disconnected Data: From Operations to the Executive Suite

The Impact of Disconnected Data Across Your Organization

Operations Impact:

  • The warehouse manager’s spreadsheet tracking inventory levels and supplier shipments is disconnected from your ERP.
  • Dealer Portal Email orders need to be manually entered into the system.

Finance Impact:

  • Budgeting data is maintained in isolated spreadsheets, unlinked to quotes or sales figures in your ERP.
  • Open purchase orders and invoices need manual matching and approval, creating inefficiencies.

Technology Impact:

  • A large number of reports must be generated outside the ERP for teams to stay "up to date."
  • Valuable time is spent exporting ERP data for analysis in external data cubes.

Executive Impact:

  • Compiling an accurate picture of inventory and financial health is a struggle when data comes from multiple sources.
  • Lack of visibility to inventory shortages results in losing customers due to stockouts or delays.

Disconnected data refers to information stored separately from your main business system, such as your ERP. While this data holds value, the lack of integration creates challenges across your entire organization—often more than expected.

A 2023 study by Snaplogic and Vanson Bourne highlighted the consequences:

  • 25% of respondents believe disconnected data slows product and service development, putting them behind competitors.
  • 61% report project delays due to slow data integration.
  • 90% of business users are stuck with repetitive, tedious tasks.
  • Employees spend an average of 32 minutes a day moving data between systems, equivalent to 19 workdays per year.

At Crossroads RMC, we specialize in integrating disconnected data. Our consultants, with decades of experience, help you connect your systems to provide real-time updates to and from your ERP. This eliminates redundant data entry, enhances efficiency, and delivers a comprehensive view of your data, empowering better decision-making.

Crossroads RMC Integration Services Include:

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Kathy Barthelt

Kathy BartheltKathy Barthelt

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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

What should you do if you have negative inventory reflected in your system?

You should do a cycle count or inventory adjustment, but first, do a review of the inventory or location history to determine when this happened.

If a negative inventory is allowed, it most likely will be corrected upon receipt of the item. For example, assume that there is a PO that has not been received in Baan/LN, but the goods came in and got shipped out on a sales order. The inventory goes negative, but when the PO receipt is entered, the inventory would be corrected. In this case, no adjustment should be made.

A little due diligence will go a long way to ensure that you are only making an adjustment to your system when warranted.

In Baan IV, the order balance amount always includes the tax amount. Consequently, the tax amount must be recalculated every time an order line is modified in order to update the balance correctly. If the tax provider is activated, this requires an API call for every re-calculation of tax.

In Infor LN, users can select or clear the new Include Tax in Order Balance check box in the COM Parameters (tccom0000s000) session to indicate whether users want to include tax amounts in the order balance amount. This parameter has an effect on various sessions in Order Management.

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