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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan / LN Tip of the Week: Sales Order Returns & Credit Invoices

This tip shows the procedure to process a return sales order and the resulting credit sales invoice.

A normal sales order was completed (200010016) prior to processing the return sales order.

Set up sales order with sales order type of “Return Inventory”.
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A return order requires a return reason.
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The return sales order has all steps automated.
The last step is to produce the invoice in Central Invoicing.
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The invoice is confirmed in Central Invoicing for the amount of the sales order.
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Set up the billing request-Common Tab
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Sales/Rebate Tab
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Process the billing request
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Compose/Print/Post
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Success message
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Sales Credit Invoice
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The original invoice and credit invoice can be viewed in open entries.
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Kathy Barthelt

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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

In Baan IV, inventory valuation is done by standard costs, unless you use projects. If you use projects, it is based on estimated or actual costs.

In Baan V and LN, you have the choice of LIFO, FIFO and MAUC (Moving Average).

Sales Order Acknowledgements in Baan IV:
After a sales order is entered in Baan IV, users can print an order acknowledgement in Print Sales Order Acknowledgements/RMAs (tdsls4401m000), after which it can be sent to the customer.

Sales order acknowledgements in ERP LN:
In Infor LN, users can still use the Print Sales Order Acknowledgements/RMAs (tdsls4401m000) session to print order acknowledgements, however, the following functionality is added to this session:

  • In the Documents to Print field users can select whether to print order acknowledgments and/or return material authorizations.
  • With the Promotions check box users can indicate whether to print promotions on the order acknowledgement, if promotions apply to the order.
  • Users can control the printing of order acknowledgements based on the order amount and/or the delivery date.

These conditions only apply for order types that do not have the Print Sales Order Acknowledgements/RMAs (tdsls4401m000) linked as a mandatory activity to the order type in the Sales Order Type - Activities (tdsls0560m000) session.

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