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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

• EDI—EDI can provide POs (EDI 850) for orders, ASNs (EDI 856) to communicate what has been shipped, Inventory Inquiry/Advice (EDI 846) with updates to on-hand inventory at various holding locations, including status (on hand, committed, on order, etc.), forecasts (e.g. EDI 830 planning schedule with release), shipping schedules, and other useful information about inventory in transit or at rest. EDI can be challenging for a smaller company to implement, especially without the right partner and solution. For this reason, not all suppliers or customers will necessarily have EDI. In those cases, an alternate approach, such as a portal, is needed to serve the remaining non-EDI trading partners.

• Supplier and Customer Portals—Portals provide a way for suppliers or customers who do not have EDI capabilities to update inventory, production, and order status. This requires some training and communications so that the trading partners use the system consistently, properly, and in a timely manner. (Portals to ERP for Infor LN & Baan Only)

• External Inventory Locations/Accounts—Some ERP systems allow supplier or customer stocking locations to be set up within the solution, so those locations look like another distribution center or plant, but with the inventory in those locations not being owned by the company. Personnel at the supplier or customer can then be given an account within the ERP system to update their inventory information. The account may provide additional functionality to the supplier or customer as well. If the trading partner actively uses the system to run a part of their operations, the data are more likely to be timely and accurate.

• API Integration—Trading partners may provide inventory data via an API in the ERP system.

• Planning Solutions—provides the ability to proactively manage the entire customer order backlog from top to bottom. It begins monitoring orders as soon as they’re booked and identifies and prioritizes those critical events that must happen every day so they can be managed and get orders produced and shipped on time. (OTTO - On Time Orders for Infor LX, BPCS & M3 Only)

Now more than ever, good inventory management, with accurate inventory data, is a core element of success for manufacturers and wholesale distributors. Having the right products, in the right place, at the right time, in the right quantities—and doing so at a low cost—drives profitability, cash flow, customer loyalty, and success for a company. This can be a difficult balancing act, especially when demand is volatile and supply disruptions occur. It can be achieved with the right inventory strategy, process disciplines, risk management, and capable systems in place. Excellence in inventory management, with the right systems, is key to enabling businesses to survive in challenging times and thrive in the market during good times.

Not sure where to start? Crossroads RMC consultants have expertise with all of the options listed above and can help you realize optimal inventory management, regardless of the size of your organization. 800.762.2077, solutions@crossroadsrmc.com, or ask us to contact you.

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Who gets involved?
  1. Most commonly Engineering is involved in writing the rules, creating the bills and routings.
  2. Sales or Customer Service determines the questions and the order they are asked in.
  3. Sales or Customer Service determines the rules for the pricing.
  4. Sales, or Customer Service, and Engineering work together in determining the part number, description and text.

What are the steps?

  1. You must start by defining the features and options (questions and answers) and the order in which these are asked. We work this out first using sticky notes and large easel paper. Normally during the process we find that we want to move these questions around. Setting them down on paper makes the process of getting the data into Baan much more efficient. We also then have a record of what decisions were made prior to entering the data. This is normally a joint effort of Engineering and Sales. This is required and must be the first step.
  2. Constraints for features and options. These are the rules for determining what questions are asked and which options are allowed. This is generally done by Engineering or whoever is responsible for the configurator. This is required.
  3. Generic Bill of Material. All possible bill options are entered here and constraints are written to determine which options are selected based on the answers to the questions. This is generally done by Engineering or whoever is responsible for the configurator. This is a required step.
  4. Generic Routing. Similar to the bill of material, but used for generation of the routing steps. This is generally done by Engineering or whoever is responsible for the configurator. This is optional.
  5. Generic Item Data. This consists of creating custom item numbers, descriptions, text, material, size or standard fields in the custom item master. This is generally done by Engineering or whoever is responsible for the configurator though Sales may have some involvement. This is optional.
  6. Generic Pricing. This is used to calculate the selling price based on the answers to the questions. This is normally a responsibility of Sales or whoever determines the pricing. This group is also trained on writing the constraints for this section only. This is optional.
What is it?
The configurator consists of a set of features (questions). The options (answers) to these questions then are used to generate the custom bill of material and routing. These questions may be answered at the time of order entry, prior to order entry (in a project or quote) or after order entry (in the project). The order of the questions need not have any relationship to the bill of materials. The configurator may also calculate the selling price, create a unique “smart” item number, custom description and text. Simple rules are used to interpret the answers.

Who uses the configurator?
Companies whose products have options. The configurator eliminates the need for part numbers for all combinations of options. The configurator ensures that the pricing and bills are correct. The configurator also keeps statistics on the frequency the options are selected.
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