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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

Project templates are useful because you can specify all of the information that you would normally want to include when creating a new project such as project structure, budget, and so on.

In Baan IV/V, project templates do not exist, but you can set up a project template by creating a regular project, and setting the status to simulated or free. This is done so that the project does not create plans. Under this scenario, you can easily copy one project to another.

In LN, when you create a new project, a template can be used as the starting point. This is similar to copying a normal project, but unlike normal projects, no costs or revenues can be posted on a template.


In ERP LN, users can define a distributed business partner organization by defining parent business partners to link the business partners with different roles.

In Baan IV, users can define a distributed business partner organization in the Maintain Concern Structure of Trade Relations (tccom3101m000) session.

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