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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Are you ready to maximize the benefits of Infor ERP System?

Infor LX | BPCS | Infor LN | Baan

It's hard to believe, but we're nearing the end of 2023, and it's a good time to reflect on your goals and plan for the coming year. If your plans for 2024 include upgrading your Infor ERP system, then Crossroads RMC is here to help. With over 35 years of industry experience, we can ensure a successful upgrade that meets your expectations in terms of results, timeline, and budget.

Our expert consultants can offer the following services:

  1. Custom Component Review: We'll assess your custom components to identify and eliminate any that are no longer necessary.

  2. Benefits Analysis: We'll provide a detailed analysis of the specific benefits your company can achieve by upgrading to the latest version.

  3. User Training: Our team will train your users on the latest functionality to maximize the benefits of the upgrade.

  4. Ongoing Support: While the project team focuses on the upgrade, we'll provide support to your users on the old version to minimize disruptions.

  5. Project Management: We'll handle the entire upgrade project from start to finish, ensuring a smooth transition.

  6. Resource Augmentation: We can supplement your existing project team with 1-2 key resources to enhance expertise.

  7. Integration Development: We can develop integrations with third-party systems that are essential for your business when upgrading.

If upgrading isn't in your plans for 2024, that's okay too. Crossroads RMC can still help you achieve measurable improvements with your current version of Infor LN/Baan or Infor LX/BPCS. Our expert consultants can assist in implementing new modules, training employees, automating processes, integrating third-party systems, or conducting assessments to identify areas for improvement.

Our goal aligns with yours — to finish 2023 strong and make 2024 the best year possible for your business. Our dedicated consultants are ready to kickstart your plans and ensure your goals are met. Don't hesitate to contact us today at 800.762.2077 to learn more. Let's make the most of the upcoming year together!

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

In Baan IV, the order balance amount always includes the tax amount. Consequently, the tax amount must be recalculated every time an order line is modified in order to update the balance correctly. If the tax provider is activated, this requires an API call for every re-calculation of tax.

In Infor LN, users can select or clear the new Include Tax in Order Balance check box in the COM Parameters (tccom0000s000) session to indicate whether users want to include tax amounts in the order balance amount. This parameter has an effect on various sessions in Order Management.
One common GRINYA issue would be incorrectly entered Integration Setups.

Check the Baan/LN manual for recommended Integration setups. If such a mistake were to occur, it is important to know for what period of time the Integration was in error. It is recommended that the Integrations Setup tables be audited either through Baan or Database Auditing. Corrections can be quickly calculated when an exact timeframe can be determined.
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