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Customer Appreciation Day Giveaway

🎉 Customer Appreciation Day Giveaway 🎉

At Crossroads RMC, our success is built on the trust and support of our amazing customers like you. As a token of our gratitude, we're excited to announce our Customer Appreciation Day Giveaway!

If you've done business with us in 2024 or engaged in a project by 5/17/24, you're automatically entered for a chance to win 1 of 4 prizes from our exclusive giveaway. Three lucky winners will be selected at random to receive a fantastic prize!

🏆 Winner picks 1 of 4 Prizes:

1. KardiaMobile EKG Monitor
2. Mini Projector by NICPOW
3. Solo Stove Tabletop Fire Pit
4. Apple AirTag 4 Pack

Entering is easy:

  1. If you've already done business with us in 2024, you're automatically entered!
  2. If you engage with us for a project by 5/17/24, you'll also be entered for a chance to win!

But that's not all! To increase your chances of winning, here are some bonus entry opportunities:

  • Follow us on social media and tag a friend in our posts' comments.
  • Share a post about your positive experience working with us and tag us for an extra entry.

📅 Deadline: Make sure to engage with us by 5/17/24 to secure your entry into the giveaway. The winners will be announced shortly after.

Thank you for being part of the Crossroads RMC family. We appreciate your continued support and look forward to celebrating our partnership with this special giveaway!

P.S. Have questions or need assistance? Feel free to reach out to our friendly customer support team for help!

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

In Baan IV, the order balance amount always includes the tax amount. Consequently, the tax amount must be recalculated every time an order line is modified in order to update the balance correctly. If the tax provider is activated, this requires an API call for every re-calculation of tax.

In Infor LN, users can select or clear the new Include Tax in Order Balance check box in the COM Parameters (tccom0000s000) session to indicate whether users want to include tax amounts in the order balance amount. This parameter has an effect on various sessions in Order Management.
One common GRINYA issue would be incorrectly entered Integration Setups.

Check the Baan/LN manual for recommended Integration setups. If such a mistake were to occur, it is important to know for what period of time the Integration was in error. It is recommended that the Integrations Setup tables be audited either through Baan or Database Auditing. Corrections can be quickly calculated when an exact timeframe can be determined.
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