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George Moroses

Infor LX/BPCS Tips & Tricks for OPERATIONS: Track all order holds added & released

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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George Moroses

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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

I recently came across an article from CIO Magazine that talked about the various ways that your ERP system could be hurting your business. The single most important item on that list referenced ERP systems that weren’t integrated with other systems that housed mission-critical business data.

Having data in two (or more) systems that don’t talk to one another is like baking a pizza crust in one oven and the toppings in another. Once baked, you may have some good food to snack on, but it sure isn’t pizza! Pizza requires the cheese and sauce and spices to bake with the crust. One takes on the flavor of the other and when you take a bite, you get a complete representation of the flavors.   

That’s the value of an integrated ERP system. When you take a bite, you get a complete representation of the flavors…meaning, you get one version of the truth. Everything comes together to allow you to analyze critical business data in an efficient way with no disconnects.

Crossroads consultants have spent years developing integration expertise to tie countless different systems to Infor ERPs.

Here are some examples…

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