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Customer Appreciation Day Giveaway

🎉 Customer Appreciation Day Giveaway 🎉

At Crossroads RMC, our success is built on the trust and support of our amazing customers like you. As a token of our gratitude, we're excited to announce our Customer Appreciation Day Giveaway!

If you've done business with us in 2024 or engaged in a project by 5/17/24, you're automatically entered for a chance to win 1 of 4 prizes from our exclusive giveaway. Three lucky winners will be selected at random to receive a fantastic prize!

🏆 Winner picks 1 of 4 Prizes:

1. KardiaMobile EKG Monitor
2. Mini Projector by NICPOW
3. Solo Stove Tabletop Fire Pit
4. Apple AirTag 4 Pack

Entering is easy:

  1. If you've already done business with us in 2024, you're automatically entered!
  2. If you engage with us for a project by 5/17/24, you'll also be entered for a chance to win!

But that's not all! To increase your chances of winning, here are some bonus entry opportunities:

  • Follow us on social media and tag a friend in our posts' comments.
  • Share a post about your positive experience working with us and tag us for an extra entry.

📅 Deadline: Make sure to engage with us by 5/17/24 to secure your entry into the giveaway. The winners will be announced shortly after.

Thank you for being part of the Crossroads RMC family. We appreciate your continued support and look forward to celebrating our partnership with this special giveaway!

P.S. Have questions or need assistance? Feel free to reach out to our friendly customer support team for help!

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

I recently came across an article from CIO Magazine that talked about the various ways that your ERP system could be hurting your business. The single most important item on that list referenced ERP systems that weren’t integrated with other systems that housed mission-critical business data.

Having data in two (or more) systems that don’t talk to one another is like baking a pizza crust in one oven and the toppings in another. Once baked, you may have some good food to snack on, but it sure isn’t pizza! Pizza requires the cheese and sauce and spices to bake with the crust. One takes on the flavor of the other and when you take a bite, you get a complete representation of the flavors.   

That’s the value of an integrated ERP system. When you take a bite, you get a complete representation of the flavors…meaning, you get one version of the truth. Everything comes together to allow you to analyze critical business data in an efficient way with no disconnects.

Crossroads consultants have spent years developing integration expertise to tie countless different systems to Infor ERPs.

Here are some examples…

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