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3+ Reasons to Invest in Automated Tax Compliance with Crossroads RMC & Avalara
Crossroads RMC

3+ Reasons to Invest in Automated Tax Compliance with Crossroads RMC & Avalara

Without automation, your tax professionals are buried in endless tasks that should be offloaded. Every hour spent on tax management is an hour lost on other, more important, parts of your business. Then, of course, there is the audit risk, UGH!

Crossroads RMC and Avalara provide seamless integrations to Infor LN (ERP LN), Baan, Infor LX (ERP LX), and BPCS.

Want to learn how automating tax compliance can benefit your company? Click on each success story below to find out how a partnership between your organization, Avalara, and Crossroads RMC can be a HUGE WIN for your business!

CASE STUDY 1

The Company:

Since 1950, this customer has been a leading distributor of cleaning products, shipping supplies, and floor maintenance machines. The firm also provides training courses, facility reviews, and equipment repair services. Most of their sales were tax-exempt, B2B (business-to-business).

The Challenge:

The company’s short-staffed tax team struggled with a burdensome compliance process, because tax rates were not in real-time, only being batch-uploaded on occasion. With taxability rules changing frequently from state to state, manually monitoring, correcting taxations, and many other errors led to time-consuming phone calls, emails, credits, and rebills. Not to mention tax return filing that had to be manually cobbled together from disparate systems creating error-prone transaction data. This distributor struggled with manually managing hundreds of vendors and exemption certificates, and then along came the PANDEMIC. Sales dropped, driving the desperate launch of an e-commerce portal to ensure business continuity. The resulting sales in new states triggered economic nexus thresholds. Their tired tax team was unprepared to keep up with the new compliance obligations, putting this leading distributor at even greater audit risk, and increasing the need to hire another accountant.

The Solution:

Avalara's professional services' tax experts performed a nexus assessment that uncovered the company's need to register in 15 new states, which Avalara handled on behalf of the company to eliminate their compliance and audit risk concerns. AvaTax's proven-solid integration into their Infor ERP provided multi-line-item taxability, real-time guaranteed-accurate tax rates, and automated returns processing ensured accurate payment of tax liabilities, and CertCapture ensured that there were no missing, expired, or invalid exemption certificates.

Avalara improved the utilization of their valuable accounting staff so they could work on more strategic, revenue-generating projects. No more support headaches, no more manual errors, a reduction in audit risk, and no need to hire another accountant!

The Company:

Headquartered in Mount Vernon, NY, this manufacturer has 3 divisions. The first division is B type materials (think military-grade metals for accessories like dog tags, etc). The second division does promotional products like dog tags, challenge coins, etc. The 3rd division does custom t-shirts, masks, and PPE. They currently have 122 Employees - $24 MIL Revenue.

The Challenge:

This manufacturer was registered in NY but learned that they are about to cross the economic thresholds for multiple states due to COVID-19 and the increased sales of masks and PPE. They have received notices from California triggering a reaction to get compliant in all states. They learned that they triggered economic nexus in 35 additional states and needed to get registered as soon as possible. They also maintain over 500 exemptions that were not current. They need to automate as much as possible because they only have one person managing tax compliance.

The Solution:

  • Integration to both an Infor ERP and BigCommerce
  • Avalara Registrations to register in states needed
  • Streamlined Sales Tax (SST) program to reduce the overall cost
  • Avatax sales tax determination
  • CertCapture – Exemption Certificate Management
  • Returns Filing
  • Avalara Tax Research Tool to accurately set up and maintain tax matrix
  • Managed Services to import, validate, and verify exemption certificates on file

The Result:

The customer is now completely automated, giving them confidence in tax compliance moving forward. Economic nexus in all states where they sell a minimum threshold of revenue and/or transactions. Now they can focus on continuing their growth.

The Company:

A supplier of fabricated steel equipment to large foodservice firms such as Starbucks, Subway, and Walmart.

The Challenge:

This supplier needed to find a better way to handle tax compliance. The supplier’s legacy tax software was incompatible with their ERP. This led to:

  • The required upgrade to the latest Infor ERP version without having a pre-built, certified, fully-functional connector
  • The reliance upon a labor-intensive, error-prone manual processes
  • Inaccurate customer addresses
  • Uncertainty around product and service taxability, as well as nexus
  • Increased audit risk

The Solution:

Avalara offerings were a perfect match to solve all of their challenges.

  • Proven integration – Crossroads RMC’s certified connectors to Avalara are top-notch and time-proven
  • Improved employee utilization – Accounting staff can now focus on more valuable, revenue-generating activities
  • AvaTax reports changes in tax rules and nexus obligations, eliminating the need for manual monitoring
  • Avalara Consumer Use facilitates the time-consuming burden of use tax reporting
  • Avalara’s Managed Returns automates returns filing and payments
  • CertCapture streamlines the collection and management of exemption certificates
  • Reduced audit risk – With Avalara in use, auditors can focus on firms who don’t have a compliance plan in place
  • AvaTax delivers guaranteed-accurate address validation and tax rates
  • Returns ensures that all liabilities get paid on time, down to local jurisdictions
  • CertCapture safeguards against missing, out-of-date and inaccurate exemption certs

The Bottom Line: Avalara’s 1,000+ pre-built, certified integrations is tax compliance done right!

Learn about the top three risks to growth in 2022 and how your business might be impacted: https://www.avalara.com/us/en/research/tax-changes.html

Contact us today and we’ll be happy to set up a call with Avalara so your organization can understand all the benefits of automating tax compliance for your company! 800.762.2077 or solutions@crossroadsrmc.com

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Customer Defined Fields (CDFs) can be added to tables, screens, reports and BODs and validation and calculation logic can be defined around those fields.

Use the CDF concept to store additional data in the standard Infor LN tables. The CDF definitions are stored separately from the table definitions in the Data Dictionary. For the end user, the CDFs behave in the same way as the standard fields, if defaulting, validations, etc. are built using the CDF logic of the table extension point. The session extension point also has features for the CDFs.

CDFs are configured per package combination. This implies that when moving your companies from one package combination to another, the CDF definitions must be present in the target package combination. Otherwise you lose the data in the CDFs.

The package includes numerous reports and sessions to view the variances in a way that Finance can identify problems based on the Finance Integration Transactions in the General Ledger.

There are a few main sessions with many detailed sessions linked to them. The reports can be run from the main Print Production Order Variance Reports or in the individual detailed session.

Sessions included in the report package:

1. Print Finalized Trans – Variance Reports.

a. Financial Trans. by L/Acct – Prod. Order Variances - Recap

b. Financial Trans. by L/Acct – Prod. Order Variances – Details

2. Update Production Order Variances (updates special variance table).

3. Production Order Variance Overview – Main view

a. Production Order Variance Details

b. Price Variance Details – Material Variances

c. Price Variance Details – Operation Variances

d. Efficiency Variance Details – Material Variances

e. Efficiency Variance Details – Operation Variances

f. Efficiency Variance Details – Reject Variances

g. ACO Variance Details – Reject Variances

h. Accept Production Order Variances

i. Un-accept Production Order Variances

j. Finally Accept Production Order Variances

4. Print Production Order Variance Reports:

a. Production Order Variance – Overview

b. Production Order Price Variance – Material Revaluation

c. Production Order Price Variance – Operation Revaluation

d. Production Order Efficiency Variance – Material

e. Production Order Efficiency Variance – Operation

f. Production Order Efficiency Variance – Rejects

g. Production Order ACO Variance – Rejects-Additional Costs

5. Delete Production Order Variances (used to redo a month)

Contact Kathy Barthelt to learn more.

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