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George Moroses

Infor LX/BPCS Tips & Tricks for OPERATIONS: Track all order holds added & released

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

The functionality to block a warehouse for inbound or outbound transactions has been enhanced. A check for blocks is performed not only during receipt and shipment confirmation, but at multiple stages in the process. In addition, you can specify these blocking options for the inbound and outbound processes:

• No

• Yes

• Interactive

For example, if Blocked for Inbound is set to Yes, no inbound actions are allowed in the warehouse. Consequently, users cannot confirm receipts, generate and put away inbound advice or storage lists, and perform inbound inspections. 

If Interactive is set, during a non-automatic warehouse inbound procedure, warnings are displayed which offer the user a choice to either cancel the action or continue. Batch or automatic inbound processes continue, but the corresponding reports and logs make note of the blocking. However, in all scenarios, receipt confirmation is not allowed.

The same rules are applicable for the warehouse outbound procedure steps. The restriction for receipt confirmation also applies to shipment confirmation.

For warehouse transfer orders, not only the ship-from warehouse is checked for outbound process blocks, but also the ship-to warehouse. This prevents situations in which goods get stuck in transit due to inbound procedure blocks that apply to the destination warehouse. Now, the transfer process is already blocked during outbound.

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