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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan / LN Tip of the Week: Sales Order Returns & Credit Invoices

This tip shows the procedure to process a return sales order and the resulting credit sales invoice.

A normal sales order was completed (200010016) prior to processing the return sales order.

Set up sales order with sales order type of “Return Inventory”.
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A return order requires a return reason.
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The return sales order has all steps automated.
The last step is to produce the invoice in Central Invoicing.
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The invoice is confirmed in Central Invoicing for the amount of the sales order.
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Set up the billing request-Common Tab
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Sales/Rebate Tab
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Process the billing request
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Compose/Print/Post
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Success message
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Sales Credit Invoice
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The original invoice and credit invoice can be viewed in open entries.
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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Customers who use the Projected Shipments concept, and with that the Shipment Planning Workbench, require more flexibility in modifying outbound order lines before projected shipments are generated. The most important requirement is the option to change item quantities, which is a typical instrument to react on specific circumstances such as truck size and inventory situation. A Shipment Planning tab has been added to the Outbound Order Lines to enable users to perform shipment planning activities in terms of quantities and dates.

The RFQ Comparison Workbench (tdpur8366m000) session has been introduced to compare bidder responses and select the best deal from the existing combinations. The bidder combinations are displayed based on the total amounts or the criteria set defined on the selected request for quotation (RFQ). Users can use the session to:

• Filter the best response from the suppliers or bidders

• Determine the best responses based on Total Amount

• Determine the best responses based on Criteria Set

This session can be started from a specific RFQ or from the RFQ tab in the RFQ (tdpur8310m000) session. Initially, the session is not available on the menu, but users can add it to the menu.

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