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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC 0 28239 Article rating: No rating

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Baan/LN Tip of the Week: How Accurate is Your Inventory?

Kathy Barthelt 0 40164 Article rating: No rating

Just a refresher on a tip I’ve shared previously from Supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.

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BPCS/LX Tip of the Week: How Accurate is Your Inventory?

Anthony Etzel 0 37557 Article rating: No rating

Just a refresher on a tip I’ve shared previously from supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.
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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

​Infor LN & Baan Tip: Determining What Data to Archive or Delete

Ensuring access to historical logistical and financial transaction information for your employees is crucial. However, before proceeding with archiving or deletion, it's essential to evaluate the necessity of retaining this data. Baan and Infor LN (ERP LN) offer standard archiving sessions within major modules that typically handle a significant volume of historical transactions. These sessions are designed to transfer historical data to an archive company before deleting it from the operational company.

When it comes to archiving sessions, you have three primary options:

  1. Archiving and Deleting: Data is transferred to the archive company and then deleted from the operational company.
  2. Deleting: Data is directly removed from the operational company without archiving.
  3. Archiving Only: Data is moved to the archive company without deletion from the operational company.

It's important to note that options 1 and 2 result in irreversible actions. However, with option 3, where Archiving Only is selected, multiple archiving processes can be executed for previewing results.

Additionally, during archiving sessions, you can typically specify:

  • The cutoff date for the data to be archived.
  • Whether accompanying texts should also be archived.
  • Whether existing texts in the archive company should be replaced.

For more detailed information on archiving procedures, you can refer to the Baan IV and Infor LN documents provided.

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Kathy Barthelt

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