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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC 0 28170 Article rating: No rating

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Baan/LN Tip of the Week: How Accurate is Your Inventory?

Kathy Barthelt 0 40123 Article rating: No rating

Just a refresher on a tip I’ve shared previously from Supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.

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BPCS/LX Tip of the Week: How Accurate is Your Inventory?

Anthony Etzel 0 37486 Article rating: No rating

Just a refresher on a tip I’ve shared previously from supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.
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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

Kathy Barthelt
/ Categories: VJES, Integrations & Enhancements, Operations, Executive

VJES (Visual Job Execution Software) for Infor LN & Baan

​Every manufacturer relies on a few core metrics to manage operations: efficiency, productivity, capacity, and labor and equipment utilization. These benchmarks are used worldwide to assess performance and process effectiveness.

What if you could integrate quality control into every operation at every work center to ensure high-quality finished goods and simultaneously train high-quality operators? Manufacturing quality can be achieved using documented, repeatable, and measurable processes.

Introducing Crossroads RMC's ERP-independent solution, VJES (Visual Job Execution Software). VJES is an electronic work instruction interface that bridges engineering and the paperless manufacturing floor. VJES ensures that only one version of the work instructions is available—the correct one. By deploying up-to-date, visually rich work instructions, images, and videos, VJES provides personnel the best opportunity to build it right the first time and tracks worker productivity throughout the build process.

VJES achieves RESULTS:

  • Turn new hire welders into specialized welders in 2 weeks
  • Improve quality scores from 68/100 to 93/100 in 12 months
  • Reduce employee training time from 1 week to 3 days within the first month of use
  • Maintain a first-pass yield percentage of 100% for 8 consecutive months this year
  • Incorporate a quality cell after productivity increases due to the bandwidth gained from adopting VJES
     

Contact us to learn more, or Request a Demo today!

800.762.2077

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Kathy Barthelt

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