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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC 0 28209 Article rating: No rating

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Baan/LN Tip of the Week: How Accurate is Your Inventory?

Kathy Barthelt 0 40142 Article rating: No rating

Just a refresher on a tip I’ve shared previously from Supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.

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BPCS/LX Tip of the Week: How Accurate is Your Inventory?

Anthony Etzel 0 37533 Article rating: No rating

Just a refresher on a tip I’ve shared previously from supply Chain Technology Bulletin regarding how to attain greater inventory accuracy. I thought it would be worthwhile to share again:

  1. Record data regarding your inventory as soon as the items arrive at your door / receiving dock. With information, you can make decisions. Without it, you waste money, time, and effort.
  2. Leverage data collection, label generation, and RFID solutions to make your life easier.
  3. Set inventory accuracy goals for the business and for employees.
  4. Train your employees so they know what is expected of them, and how to best perform their job and therefore how best to maintain accurate inventory counts.
  5. Count the inventory – and do it regularly. Find a method that works best for your employees, and for your business.
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Tips:  LX | BPCS | M3

Role-Based Security introduces Role type profiles and allows combining the use of Role profiles with the traditional LX User type security profile functionality. The new Role type profile can be defined to allow or deny access to All Products, Attention Key, Products, Programs, and Transaction Effects. Facility, Warehouse, and Company securities are still defined solely by the User profile settings and are not affected by the assignment of a Role. Where applicable, the Role authority is displayed alongside the User authority on the security profile maintenance screens making it easy to see where there are differences in authority between the User and the assigned Roles. 

When Users are assigned to Roles, security access in LX becomes a combination of authorities granted or denied by the Role, plus any User Exceptions. User Exceptions override authorities set by the Roles. A User can also be assigned to more than one Role.

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Tips: LN | Baan

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan/LN Tip of the Week: Warehouse Material Movement / Problems With the Inventory Structure Table (whinr150)

This has come up as an issue during various stages of warehouse material movements – transfers, outbounds, shipments. We have seen it right up to 10.4. The inventory structure table (whinr150) becomes a problem. The error points to that table, but users are lost as to how to fix it.

In the session Units by Unit Set many companies let the field Storage default to Yes. If the UOM is not intended to be used in inventory then that setting should be No. 

If an item is purchased in UOM different from the inventory unit and the setting is Yes then LN adds a record in that UOM to the inventory structure table. It is that record that causes problem later.

The session has an option to change the value of the storage field. Specific > Convert Use for Storage. This option works both ways and will correct all inventory in the UOM range. 

Should a user receive an error that references inventory structure table then the solution is to check that session to see if an odd UOM exists in it. If so use the Convert Use for Storage to correct the problem.

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Kathy Barthelt

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