Use the Invoice Level Inquiries program, ACR300D7, to perform online customer account receivable inquiries and to perform write-off transactions on open invoices. The inquiries display customer master file and credit information, open and closed invoices, debits, credits, payments, and dunning statuses. Additional detail information is available, such as original prefix and document number, customer order number, customer purchase order number, reason codes, and currency.
You can view closed items for a period specified in Transaction History System Parameters, SYS824D-01.
Open items are aged in one of five user-defined aging periods as defined in Accounts Receivable Parameters, ACR820D-01.