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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor LN & Baan Finance Tip: How to clear balances on invoices that will be moved to a new company

Kathy Barthelt 0 25523 Article rating: 5.0

To clear out the balances of outstanding invoices that will be added into new companies or moved into new companies, credit notes could be created for them and have them linked to all the invoices of one customer/supplier. 

Another option is to...

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC 0 22376 Article rating: 5.0

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Infor LN & Baan Tip: Performance Standard Cost

by Infor

Kathy Barthelt 0 27661 Article rating: 5.0

Everything you ever wanted to know about Calculating Standard Cost and Actualizing Standard Cost / Revaluing Inventory (ticpr2210m000 | ticpr2220m000)

Calculating standard cost and re-valuing inventory are important capabilities within your Infor ERP system for a variety of reasons. Sometimes these sessions experience performance issues. Here is a brand new PowerPoint released by Infor to discuss both the functional and technical side of these sessions. Get every last what, where, why, and how answered so that you can improve how these sessions run on your system.

Download Infor PowerPoint>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 25213 Article rating: 5.0

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Tip: Important Porting Set Announcement (all versions of LN & Baan)

There has been a recent porting set change due to Infor’s Product Life Cycle Policy.  

How to determine the maintenance stage of an Infor LN product version and release

Before a customer starts deploying Porting Set 9.4a or a later release, they must determine the actual maintenance stage of their Baan / Infor LN product. The definition of the maintenance stages for the product versions and releases of all versions of Baan and Infor LN are outlined in the Product Support schedule as published in the PLC policy. The maintenance stage of the ERP version is either “Mainstream Maintenance”, “Extended Maintenance” or “Sustaining Maintenance”.

How to manage Porting Set updates

The following conditions apply to customers who intend to upgrade to Porting Set 9.4a or later Porting Set releases:

  • For customers with a product version in Mainstream Maintenance, there will be no difference with regards to Porting Set updates. They can install Porting Set 9.4a or any newer release.
  • Customers with a product version in Extended Maintenance will be able to use Porting Set 9.4a only under the condition that they acquire an Extended Maintenance license and have applied the corresponding validated license key to their SLM License server. This key is a Server license type.
  • Customers with a product version in Extended Maintenance who have not acquired an Extended Maintenance license will not be able to use Porting Set 9.4a or any newer version. The latest Porting Set for these customers that can be installed and used is 9.3j which was released in April 2021.
  • Customers with a product version in Sustaining Maintenance will not be able to use Porting Set 9.4a or any newer version. The latest Porting Set for these customers is 9.3j which was released in April 2021. Customers who are not entitled to upgrade to Porting Set 9.4a can use any Porting Set release prior to Porting Set 9.4a. These continue to be available through the Infor Support Portal.

You can find more information in KB 1946498 General: Infor LN and Baan Product Lifecycle Policy and KB 2204515, or you may contact Crossroads RMC for assistance in determining whether or not you are able to upgrade your porting set.

800.762.2077

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Kathy Barthelt

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