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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

What is preventing you from upgrading your Infor LX or BPCS ERP System?

George Moroses 0 29448 Article rating: 5.0

Your answer to this question is likely customizations… customizations that were once the best thing since sliced bread but now have become the bane of your existence.

There is something you can do about it! 

Crossroads RMC has many options for LX & BPCS when dealing with customizations:

What is preventing you from upgrading your Infor LN or Baan ERP System?

Kathy Barthelt 0 31835 Article rating: 5.0

Your answer to this question is likely customizations… customizations that were once the best thing since sliced bread but now have become the bane of your existence.

There is something you can do about it! 

Crossroads RMC has many options for dealing with customizations:

The Importance of an Integrated System

Crossroads RMC 0 37526 Article rating: 5.0

I recently came across an article from CIO Magazine that talked about the various ways that your ERP system could be hurting your business. The single most important item on that list referenced ERP systems that weren’t integrated with other systems that housed mission-critical business data.

Having data in two (or more) systems that don’t talk to one another is like baking a pizza crust in one oven and the toppings in another. Once baked, you may have some good food to snack on, but it sure isn’t pizza! Pizza requires the cheese and sauce and spices to bake with the crust. One takes on the flavor of the other and when you take a bite, you get a complete representation of the flavors.   

That’s the value of an integrated ERP system. When you take a bite, you get a complete representation of the flavors…meaning, you get one version of the truth. Everything comes together to allow you to analyze critical business data in an efficient way with no disconnects.

Crossroads consultants have spent years developing integration expertise to tie countless different systems to Infor ERPs.

Here are some examples…

The largest independent bottling company in the United States announced a successful Go Live

George Moroses 0 28798 Article rating: No rating

Polar Beverages, Inc. of Worcester MA has just announced a successful ‘Go Live' that brings their Adirondack Beverages division, in Scotia NY into a corporate environment running on the Infor LX platform. All business functions will be handled through the Infor LX platform, including Manufacturing, Supply Chain, and Financials. 

In early 2017, 2 divisions of Polar in Worcester MA and Fitzgerald, GA began utilizing Infor LX. Crossroads RMC partnered with Polar by providing technical and application support throughout the duration of the project.

Is it time to reinvigorate your ERP system?

Crossroads RMC 0 33327 Article rating: 5.0

Did you implement your ERP system 5 years ago… or maybe 20 years ago? At the time, it was like a brand new car… sleek, fast, top-of-the-line, and fuel-efficient. And although it may have needed a few minor “adjustments”, overall you were very pleased. Fast forward to today. Does it still have that new car smell? Does it run as efficiently as it used to? Do you know how to fix a problem when it occurs?

While ERP systems are certainly designed to last, over time, your business changes, your customers’ needs change, employees change and you are left with a system that may run “fine”, but you certainly don’t feel the same way about it as you did when it was brand new.

So the good news is that you CAN restore that “new car smell” with a utilization review. What is a utilization review? It's an opportunity for someone, outside of your organization, to evaluate the “what”, “how”, “who” and “why” related to the software that you use to run your business. Our consultant reviews current usage and related business processes of your entire ERP system, or a particular area like Finance, Manufacturing, Materials Management, or Technology to make recommendations that will reinvigorate your ERP system and those that use it.

Stop avoiding the warning light that indicates a serious problem and get started with a FREE 1-hour phone assessment to determine if your business can benefit from a utilization review!

Request Free Assessment>

A utilization review can be performed 100% remotely via phone or web meeting, or in person, following safety guidelines. 

4 Tips to Enhancing Productivity in Manufacturing

by Robotics & Automation News

Crossroads RMC 0 38890 Article rating: 5.0

Regardless of the size of your business, continuous improvement in productivity is essential to enhancing gross profits and maintaining competitiveness.

Here are a few of the best tips to help you improve the productivity of your manufacturing facility as presented by Robotics and Automation News >

Infor M3 Webinar: Consumer Use Tax 101: What's all the fuss about for manufacturers and distributors?

Frank Petrasio 0 28909 Article rating: 5.0

You are invited to a Zoom webinar.

Date/Time: Wednesday, October 14th 10:00 a.m. CDT / 11:00 a.m. EDT
Topic: Consumer Use Tax 101: What's all the fuss about for manufacturers and distributors?

Your business makes a purchase and you notice the seller doesn’t collect sales tax. So it must be tax free, right? Wrong. Consumer use tax may still apply, and if you’re not actively tracking use tax obligations, you could be making a costly mistake.

Put simply, use tax is owed on a purchase when the seller does not collect sales tax, or when the use of the product/service (or the location of consumption) results in more tax being owed. Sound complicated? It is, and that’s what makes use tax one of the most mismanaged compliance issues for businesses.

We brought in our partners at Avalara to dive in. For this session, learn more about consumer use tax, what it is, and when your business may be on the hook to pay it.

  • The events that can trigger consumer use tax requirements
  • The most common consumer use tax management challenges
  • The impact of economic nexus laws on consumer use tax
  • How your business can step up compliance to avoid being audited


This will be one ‘use-ful’ webinar that you won’t want to miss!

Register Today>

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Infor LN & Baan Tip: Considerations for Release to Warehousing for a Cost Item

When there are two Cost Items, one with Release to Warehousing applied and the other with Release to Warehousing not applied, upon approval of the Sales Order, the Cost Item that is released to Warehousing will go straight to Staged status, pending Shipment confirmation, while the Cost Item that is not released to Warehousing will be up for Sales Deliveries.

Apart from this main difference in functionality between having and not having this option to release to Warehousing checked, there are other impacts to consider. Below is some information gathered from various KBs related to the impact of having release to Warehousing applied (or not). KBs used as reference are listed as “– REF: KB XYZ”. Editing the checkbox “Release to Warehousing” itself If there is a Sales Order (in status Free is enough) for a Cost Item, the check box is not editable. As soon as all the Sales Orders for which the Item is involved are Closed (or Canceled or Deleted) the check box becomes editable again. – REF: KB 1439313 & KB 1613780 Simultaneous/separate release to Warehousing with Physical Items In a scenario where a Cost Item (that is released to Warehousing) and a physical Item are released to Warehousing separately, then the shipment confirmation of each of these Items will occur separately. If they are released simultaneously, the shipment of the Cost Item will not be processed unless and until the physical Item is ready to be shipped. – REF: KB 1449001 Note: Ensure a Warehouse is added to Order Lines to ensure Release to Warehousing Activity is applicable. – REF: KB 2229767 Invoicing

To invoice them separately or together, factors to consider are:

  • Composing Criteria, a list of fields that need to match to have a single invoice created – REF: KB 717977
  • Invoicing Methods (tcmcs0555m000) in the General tab, select Combine, for example, Shipments, to combine different Shipments of the same Sales Order into one Invoice. This Invoicing Method is also defined in
  • Invoice-to role of a Business Partner (tccom4112s000) in the Invoicing tab. – REF: KB 812637
  • For a Return Order where a Cost Item and a Physical Item were originally invoiced together, to invoice them together again, consider using Original Document type = Invoice and link the original Invoice to the Return Order. – REF: KB 2072847 

Note: Consider solution in KB 2108605 if Composing Criteria is met, yet still Credit Notes are not combined for a Return Sales Order copied from original Sales Order for one Physical Item and one Cost Item without release to Warehousing. 

ASN ASN cannot be generated for Purchase Order Lines with Cost Item if not released to Warehousing. – REF: KB 1548301 & KB 2111341 Intercompany Trade Intercompany Trade can be applied for a Cost Item that is released to Warehousing, as Intercompany Trade needs a Warehouse and a Department. – REF: KB 2112430 Customs Value Cost Items that are released to Warehousing that are handled via normal Sales Order Lines are considered as delivered goods and will get the customs value assigned like other Items being subject to warehouse handling. Cost Items handled on Shipment Lines as "Additional Cost" are not considered as delivered goods but as pure costs. The customs value of these shipment lines gets defaulted with a zero amount and cannot be modified. The same applies to additional costs on sales order lines. – REF: KB 1600847 Freight  Cost Items cannot be used for Freight handling. – REF: KB 1830170 Additional Cost

  • For automatically generated Additional Costs in Sales Orders, Cost Items that are released to Warehousing are not released to Warehousing. This is because automatic Additional Costs are always generated with 0 quantity, therefore only the amount is filled for these Lines, which leads to the Delivery Type being set to Sales and not Warehouse. As a result, delivery must take place in Sales module. – REF: KB 1995781
  • For Additional Cost Lines added to Shipment for Cost Items, refer to KB 2236856.

Intrastat Record When using Cost Items without release to Warehousing, there is no shipping data within Invoicing. Therefore, the corresponding Intrastat record cannot be found during the printing of the Invoice. To get the Invoice data filled on the Intrastat record, Cost Items with release to warehousing should be used. Otherwise, session Update Intrastat Transactions with Invoicing Data (tccom7271m100) should be ran to update the Invoicing data in Intrastat. – REF: KB 2005482

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Kathy Barthelt

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