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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

What is preventing you from upgrading your Infor LX or BPCS ERP System?

George Moroses 0 29417 Article rating: 5.0

Your answer to this question is likely customizations… customizations that were once the best thing since sliced bread but now have become the bane of your existence.

There is something you can do about it! 

Crossroads RMC has many options for LX & BPCS when dealing with customizations:

What is preventing you from upgrading your Infor LN or Baan ERP System?

Kathy Barthelt 0 31741 Article rating: 5.0

Your answer to this question is likely customizations… customizations that were once the best thing since sliced bread but now have become the bane of your existence.

There is something you can do about it! 

Crossroads RMC has many options for dealing with customizations:

The Importance of an Integrated System

Crossroads RMC 0 37416 Article rating: 5.0

I recently came across an article from CIO Magazine that talked about the various ways that your ERP system could be hurting your business. The single most important item on that list referenced ERP systems that weren’t integrated with other systems that housed mission-critical business data.

Having data in two (or more) systems that don’t talk to one another is like baking a pizza crust in one oven and the toppings in another. Once baked, you may have some good food to snack on, but it sure isn’t pizza! Pizza requires the cheese and sauce and spices to bake with the crust. One takes on the flavor of the other and when you take a bite, you get a complete representation of the flavors.   

That’s the value of an integrated ERP system. When you take a bite, you get a complete representation of the flavors…meaning, you get one version of the truth. Everything comes together to allow you to analyze critical business data in an efficient way with no disconnects.

Crossroads consultants have spent years developing integration expertise to tie countless different systems to Infor ERPs.

Here are some examples…

The largest independent bottling company in the United States announced a successful Go Live

George Moroses 0 28752 Article rating: No rating

Polar Beverages, Inc. of Worcester MA has just announced a successful ‘Go Live' that brings their Adirondack Beverages division, in Scotia NY into a corporate environment running on the Infor LX platform. All business functions will be handled through the Infor LX platform, including Manufacturing, Supply Chain, and Financials. 

In early 2017, 2 divisions of Polar in Worcester MA and Fitzgerald, GA began utilizing Infor LX. Crossroads RMC partnered with Polar by providing technical and application support throughout the duration of the project.

Is it time to reinvigorate your ERP system?

Crossroads RMC 0 33292 Article rating: 5.0

Did you implement your ERP system 5 years ago… or maybe 20 years ago? At the time, it was like a brand new car… sleek, fast, top-of-the-line, and fuel-efficient. And although it may have needed a few minor “adjustments”, overall you were very pleased. Fast forward to today. Does it still have that new car smell? Does it run as efficiently as it used to? Do you know how to fix a problem when it occurs?

While ERP systems are certainly designed to last, over time, your business changes, your customers’ needs change, employees change and you are left with a system that may run “fine”, but you certainly don’t feel the same way about it as you did when it was brand new.

So the good news is that you CAN restore that “new car smell” with a utilization review. What is a utilization review? It's an opportunity for someone, outside of your organization, to evaluate the “what”, “how”, “who” and “why” related to the software that you use to run your business. Our consultant reviews current usage and related business processes of your entire ERP system, or a particular area like Finance, Manufacturing, Materials Management, or Technology to make recommendations that will reinvigorate your ERP system and those that use it.

Stop avoiding the warning light that indicates a serious problem and get started with a FREE 1-hour phone assessment to determine if your business can benefit from a utilization review!

Request Free Assessment>

A utilization review can be performed 100% remotely via phone or web meeting, or in person, following safety guidelines. 

4 Tips to Enhancing Productivity in Manufacturing

by Robotics & Automation News

Crossroads RMC 0 38875 Article rating: 5.0

Regardless of the size of your business, continuous improvement in productivity is essential to enhancing gross profits and maintaining competitiveness.

Here are a few of the best tips to help you improve the productivity of your manufacturing facility as presented by Robotics and Automation News >

Infor M3 Webinar: Consumer Use Tax 101: What's all the fuss about for manufacturers and distributors?

Frank Petrasio 0 28908 Article rating: 5.0

You are invited to a Zoom webinar.

Date/Time: Wednesday, October 14th 10:00 a.m. CDT / 11:00 a.m. EDT
Topic: Consumer Use Tax 101: What's all the fuss about for manufacturers and distributors?

Your business makes a purchase and you notice the seller doesn’t collect sales tax. So it must be tax free, right? Wrong. Consumer use tax may still apply, and if you’re not actively tracking use tax obligations, you could be making a costly mistake.

Put simply, use tax is owed on a purchase when the seller does not collect sales tax, or when the use of the product/service (or the location of consumption) results in more tax being owed. Sound complicated? It is, and that’s what makes use tax one of the most mismanaged compliance issues for businesses.

We brought in our partners at Avalara to dive in. For this session, learn more about consumer use tax, what it is, and when your business may be on the hook to pay it.

  • The events that can trigger consumer use tax requirements
  • The most common consumer use tax management challenges
  • The impact of economic nexus laws on consumer use tax
  • How your business can step up compliance to avoid being audited


This will be one ‘use-ful’ webinar that you won’t want to miss!

Register Today>

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Anthony Etzel

Infor LX & BPCS Tip of the Week: ION Tip – Pausing Receiving and Sending of Messages

If it is necessary to pause sending and receiving of BOD messages on your IBM i during your month-end process, it is best practice for the document flows that point to the IBM i to guarantee delivery of BOD messages. Once the month-end process has been completed, you will need to Resume the ‘Receiving’ and ‘Sending’ Active Connection Points so your documents will continue to process.

Pausing Sending messages

To pause sending messages to ION:

  1. Select Connect > Active Connection Points.
  2. Select the connection point that must be paused for sending messages.
  3. In the Sending Paused column, click Pause. The page is automatically refreshed and the Sending Paused checkbox is selected. A Resume button becomes available. 

Sending of messages by this connection point is stopped. No new messages are picked up from the source application's outbox. The connection point still processes messages that were already picked up from the outbox. This action can take some time in the background even though the sending status of the connection point is already changed to Paused. Any new message, that was published from an application after the sending of its connection point is paused, has not yet entered ION and is not yet available in ION OneView.

Pausing Receiving messages

To pause receiving messages from ION:

  1. Select Connect > Active Connection Points.
  2. Select the connection point that must be paused for receiving messages.
  3. In the Receiving Paused column, click Pause. The page is automatically refreshed and the Receiving Paused checkbox is selected. A Resume button becomes available.

Receiving messages by the connection point is paused.  No new messages are delivered to the destination application's inbox. All new incoming messages to this application are parked in its incoming pending messages queue inside ION.  The connection point still processes messages that were already picked up from the incoming pending messages queue. This action may take some time in the background even though the receiving status of the connection point is already changed to Paused.

Resuming sending / receiving messages

To resume sending or receiving messages from ION:

  1. Select Connect > Active Connection Points.
  2. Select the connection point that must be resumed for message processing.
  3. Select one of these actions:
    1. To resume the pickup of messages from an application outbox, click Resume in the Sending Paused column.
    2. To resume the delivery of messages to an application inbox, click Resume in the Receiving Paused column.

The page is automatically refreshed and, depending on the selected action, the Sending Paused checkbox or the Receiving Paused checkbox is cleared. A Pause button is now available.

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