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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC to integrate their Baan IV system with all Subway Restaurants and Moe’s Southwest Grill locations nationwide to provide streamlined parts and machine ordering capability

Kathy Barthelt 0 28005 Article rating: 5.0
Grindmaster Cecilware, a leader in the development of products for the food and beverage industry, has selected Crossroads RMC to integrate their Baan IV system to provide streamlined parts and machine ordering capability for all Subway Restaurants and Moe’s Southwest Grill locations nationwide. The integration will allow for orders to automatically feed back into the Baan IV system for further review and processing. The integration is expected to go live in Q2 of 2019.

Baan / LN tip of the Week: approving a new tax code

Kathy Barthelt 0 41826 Article rating: 5.0

Prior to approving a new tax code, the system displays a message, “An approved tax code cannot be changed anymore. Continue?” This is concerning to end users if they take the message literally. The user can answer “Yes” to the question as it refers to the tax details, not the rates or ledger accounts. A user can always change the tax rate and ledger accounts after it has been approved. All taxing authorities change rates periodically, so it is logical that these could be updated as needed.

OTTO: Making plans happen isn't just about material

Anthony Etzel 0 22367 Article rating: 5.0

Making plans happen isn't just about material. Other things can be the real cause of delays.

OTTO provides the ability to proactively manage the entire customer order backlog from top to bottom. It begins monitoring orders as soon as they’re booked and identifies and prioritizes those critical events that must happen every day so they can be managed and get orders produced and shipped on time.  Learn more

BPCS / LX Tip of the Week: Facility Security Ranges

Anthony Etzel 0 30019 Article rating: 5.0

Previously, a user was able to complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings that were set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and complete the cost transfer process. After the user enters a range in the CST920 screen that is outside of their authority set up in SYS600, a message is displayed that explains they are not authorized to all facilities. Before the enhancement was applied, a user could enter any range in CST920 and it would transfer the costs, regardless of their security level. This enhancement provides security in CST920 that prevents incorrect cost transfers from being processed. 

Crossroads RMC is now set up to accept credit card payments!

Crossroads RMC 0 19537 Article rating: 5.0

Crossroads RMC is now set up to accept credit card payments! We can accept Visa, MasterCard, Discover and American Express. Please note that there will be a 3% transaction fee for domestic payments and a 3.5% transaction fee for international payments. If you are interested in paying for software or consulting services via credit card, please contact our Office Manager, Amy Webber at 630.955.1310, x123. She will work with you to set this up as your preferred method of payment.

Attention Baan IV Customers...

Kathy Barthelt 0 27452 Article rating: 5.0

Attention Baan IV Customers! Crossroads RMC is pleased to announce that we have come to an agreement with Avalara to build an integration between Baan IV and their AvaTax product.

AvaTax provides sales and use tax calculations in real-time including rate determination, returning filing, remittance, and exemption certificate management. 

Want to learn more? Please contact Kathy Barthelt for more details.
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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Tip: Outbound Order Lines

When the originating order or order line of an outbound order line is canceled or changed, this affects the outbound order line and may impact the related outbound advice, shipments, or shipment lines.

For most order origins, warehousing order-type parameters determine whether these actions are allowed:

  1. Update the outbound order line if the originating order is changed.
  2. Cancel the originating order line and the outbound order line.
  3. Delete the canceled outbound order line.

Updating Outbound Order Lines

  • Allowed: Changes made to the originating order are updated to the outbound order line. Related outbound advice and picking lists, if present, are deleted.
  • Not Allowed: A message is displayed, and input is blocked when trying to change the originating order line.

Canceling Outbound Order Lines

  • Allowed: The outbound order line is deleted or set to Canceled when the originating order line is canceled.
    • When a canceled outbound order line is deleted, related outbound advice and picking lists are also deleted.
    • Outbound order lines originating from manual order origins cannot be deleted when canceled.
  • Not Allowed: You cannot cancel the originating order line or the outbound order line. A message is displayed when attempting to cancel the originating order line.

Processing Canceled Outbound Order Lines

  • To process an outbound order line set to Canceled, the outbound order line must be set to Shipped.
  • The status of the outbound order line determines whether all steps of the outbound and shipment procedures must be completed.
  • When a canceled outbound order line is set to Shipped, the shipped quantity is automatically set to 0.
  • A transfer order can be created to return the not-shipped goods to inventory.

Preventing Shipment When Canceling is Not Allowed

  • Complete the outbound and shipment procedures to prevent goods from being shipped.
  • When confirming the shipment line, set the shipped quantities to 0 and create a transfer order to return the not-shipped goods to inventory.

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