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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Eliminating ERP Customizations: Key Considerations and Modern Solutions

Kathy Barthelt 0 715 Article rating: 5.0

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

Harnessing the Power of AI to Help Manufacturers Sell More at the Right Time

George Moroses 0 736 Article rating: 5.0

AI: Transforming Manufacturing—From Production to Profitability

As AI reshapes industries, manufacturers are asking critical questions: How will customers discover and purchase products in an AI-driven world? And how can companies keep pace with these advancements?

At Crossroads RMC, we address these challenges with our AI Readiness Assessment (AIRA). An AIRA creates a clear, actionable digital roadmap, significantly boosting efficiency, accuracy, and strategic capabilities. This assessment ensures a smooth, swift AI transition.

Our AI Readiness Assessments target key areas:

Tick-Tock... It's time to get more out of your ERP

Crossroads RMC 0 6433 Article rating: 5.0

As crazy as it sounds, we’re about to enter the 2nd half of 2024. How are you doing on your 2024 goals? Planning for 2025 projects?

Maybe it's time to get more out of your Infor ERP system.

⇒⇒ TIME TO UPGRADE?

Is an upgrade to the latest version of your ERP the goal for 2024/2025? If so, Crossroads RMC brings 40 years of industry experience to the table to ensure that your upgrade achieves the results you’re looking for and does so on time and within budget.

Crossroads RMC's team of expert consultants will:

  • Review your custom components to see what can be eliminated
  • Provide an analysis of the specific benefits that your company can achieve by upgrading
  • Train your users on the latest functionality
  • Support your users on the old version while the project team focuses on the upgrade project
  • Handle the entire upgrade project from start to finish
  • Supplement your existing project team with 1-2 key resources
  • Develop the integration to that 3rd party system that is a MUST-HAVE when you upgrade


⇒⇒ NOT UPGRADING?

Reskilling and Upskilling Your Staff – Why You Shouldn’t Ignore This

Kathy Barthelt 0 8051 Article rating: 5.0

According to the World Economic Forum, half of all employees will require significant reskilling or upskilling by 2025.

For many of you, your Infor ERP system was implemented 5, 10, 15, or even 20+ years ago. Now, there are only a handful of people left from that implementation, if any at all. Since most of your "how and why" walked out the door, how much longer can you rely on “tribal knowledge”? While many companies understand the importance of employee training, implementing that training remains a challenge. What’s the best way to proceed, you ask?

Reskill and upskill your staff with your go-to experts at Crossroads RMC!

Crossroads RMC's consultants deliver highly impactful, focused training that shows an immediate benefit. Contact us to discuss a training plan that is right for your business. Call us at 800.762.2077.

Training & Workshops:

Still not convinced? Check out this article which provides several great reasons to make training a priority for your staff: 12 Benefits of Training Employees In the Workplace.

Infor LN & Baan Tip: Outbound Order Lines

Kathy Barthelt 0 9292 Article rating: 5.0

When the originating order or order line of an outbound order line is canceled or changed, this affects the outbound order line and may impact the related outbound advice, shipments, or shipment lines.

For most order origins, warehousing order-type parameters determine whether these actions are allowed:

  1. Update the outbound order line if the originating order is changed.
  2. Cancel the originating order line and the outbound order line.
  3. Delete the canceled outbound order line.

Updating Outbound Order Lines

  • Allowed:

We're excited to unveil our revamped BPCS/LX Technical Staff Augmentation Services

George Moroses 0 7601 Article rating: 5.0

We're excited to share some updates about our BPCS/LX Technical Staff Augmentation Services. At Crossroads, we're refining our staff augmentation structures to better cater to specific job descriptions. This enhanced offering is designed to provide our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance. What sets this program apart is its ability to offer significant cost savings compared to traditional time and material arrangements. We aim to make staff augmentation more accessible and customizable to meet varying budgetary needs.

As part of this agreement, Crossroads will allocate a dedicated BPCS/LX technical resource for a set number of hours per week. The exact hours will be mutually agreed upon during the sourcing requirements discussions, ensuring that the support arrangement aligns perfectly with your needs.

Key Features of the Technical Staff Augmentation Service:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our technical services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical staff augmentation is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing technical staff augmentation solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn

Revamp Your Productivity: Discover Crossroads RMC's Ultimate Solution

Crossroads RMC 0 8734 Article rating: 5.0

In the dynamic landscape of life hacks and evolving routines, finding new ways to enhance productivity is always on our agenda.

Enter Crossroads RMC – your secret weapon for multiplying productivity effortlessly! Imagine elevating your team's output by integrating just ONE additional member, available on-demand. What sets this apart is the convenience of access—our specialists are ready to assist you 24/7, even during weekends and holidays.

Introducing Tailored Staff Augmentation Services by Crossroads RMC:

  • Access to functional and technical support around the clock.
  • In-depth expertise as an Infor Partner across all Infor LN / Baan and Infor LX / BPCS versions.
  • Centralized, dedicated support ensuring quick response times and thorough follow-up.
  • Varied communication channels including phone, text, email, online portals, Microsoft Teams, web meetings, and in-person visits.
  • Transparent monthly reports to monitor service utilization.
  • Comprehensive ERP disaster recovery solutions.
  • Specialized ION support.


Kickstart with a complimentary 1-hour consultation to explore our customizable staff augmentation plans. These plans are crafted to simplify case logging, usage tracking, meeting scheduling, live chatting, Infor resource reviews, and much more...

By 2026, 75% of organizations will base their digital transformation model on the CLOUD!

Crossroads RMC 0 10301 Article rating: 5.0

Gartner forecasts that by 2026, 75% of organizations will anchor their digital transformation strategies in cloud computing.

Public cloud investment is expected to hit $724 billion by 2024, highlighting the sector's rapid expansion. Yet, selecting the appropriate infrastructure is critical, necessitating carefully evaluating various factors.

A detailed TechTarget article examines the advantages and disadvantages of on-premise and cloud solutions...

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Tips:  LX | BPCS | M3

TECHNOLOGY: Facility Security Ranges

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

FINANCE: Expiration Date for Quotes and RMAs

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

OPERATIONS: Default Split Salesperson to Customer Orders

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

Previously, a user could complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and completes the cost transfer process.

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Tips: LN | Baan

All actions required for converting, validating, matching, and posting electronically received bank statements can be performed within a single session:

  • Bank Statement Workbench (tfcmg5610m100)
  • Bank Statement (tfcmg5610m000)

Alternatively, you can use the sequence of electronic bank statement sessions outlined below.

Steps to Process Electronic Bank Statements:

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