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Infor M3 Consulting Services

Infor XA (MAPICS) Consulting Services 

for Manufacturers & Distributors

Crossroads RMC’s full spectrum of services has been developed specifically for manufacturers running all versions of Infor XA (MAPICS).

Whether helping with upgrades or migrations, optimizing your supply chain or integrating your software systems, conducting utilization reviews or creating custom programs, we are here for you every step of the way. We take pride in the fact that our consultants have 30+ years of Infor ERP experience, and know how to run a project, deliver on-time, and on budget.

Authoritative Knowledge:

Upgrades & Implementations
ERP Integrations & ERP Enhancement
Infor ERP Utilization Review & Process Improvement Consulting
Support, Training & Workshops
AI Business Models 

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Upgrades & Implementations

On-site Consulting

Infor XA (MAPICS) Upgrades & Implementations

Need to upgrade or implement a new Infor XA system? Crossroads RMC knows all versions of your ERP inside and out. Our consultants excel at connecting your ERP system to the rest of your business, on premise or in the cloud, with as little interruption as possible.

Like you, our team cares about your long-term success and we’ll guide you through each step of the way, from evaluation to 24x7 support after you go live.

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ERP Integration & ERP Enhancement

ERP Integration Diagram

Infor XA (MAPICS) Integration & Enhancement

Looking to get the most out of your current ERP system?

Need to improve communications within your supply chain?

Have a unique business constraint and can’t find a solution?

We’ve got you covered. Our team specializes in integrating third party systems to improve communication, and extending your functionality with ERP enhancements within Infor XA (MAPICS).


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Utilization Review & Process Improvement Consulting

Video Consulting

Infor XA (MAPICS) Utilization Review & Process Improvement Consulting

Business needs and ERP versions keep changing, and a one-size-fits-all solution doesn’t work for you, so how does a manufacturer stay competitive in today's market?

Our highly knowledgeable consultants are here to help you get through these tough times. Our expertise comes from years of experience, and best practices to evaluate your business processes and identify areas where improvement is needed. Whether you need to increase the return on your ERP investment, or have no idea what to do next, our comprehensive ROI business case, cost estimates, benefits, and a plan of action will supply you with the information you need to add value to your business.

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Support, Training & Workshops

Expert Infor ERP Consultants

Infor XA (MAPICS) Support, Training & Workshops

Looking for an Infor M3 (Movex) Expert or Guru to support your Infor ERP issues? Partnering with Crossroads RMC means that your organization will work with highly skilled XA (MAPICS) experts who get to know you, your business, and employees, so you will never be left idle and unsupported.

Our XA support, training and workshops are customizable to fit your needs. Maybe your business needs help adapting to COVID-19 challenges, or you have new team members that could use Infor XA training. Perhaps you're thinking about upgrading to Infor XA and want to know how it can be fully utilized for your business, or you'd like us to dig deep to solve that perplexing issue? Either way, Crossroads RMC provides the very best XA support services 24x7x365. Yes - every day, every hour, every time-zone, even holidays!

Put decades of manufacturing ERP and IT experience to work for your business with Crossroads RMC.

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Artificial Intelligence Business Models

Expert Infor ERP Consultants

Infor XA (MAPICS) Artificial Intelligence (AI) Business Models

End-to-end AI solutions focused on delivering real business value. Need help solving your most urgent manufacturing and business needs? We’ve got you! Crossroads RMC has partnered with DataRobot to deliver AI business models specific to Infor XA ERP systems.

AI business models give manufacturers the ability to achieve operational excellence, reduce downtime, improve product quality, enhance customer satisfaction and reduce costs. The combined power of generative AI and predictive AI in the DataRobot solution gives the user unlimited flexibility for both data science experts and non-technical users alike to succeed with AI. Leading global manufacturers are actively embracing AI and all of its potential to stay ahead of the game.

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Bi-monthly Infor XA tips & news from your Go-To Infor ERP Experts!

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Infor XA (MAPICS) Consulting

Not sure how Crossroads RMC can optimize your business?

Our Infor ERP Services can assist with the following initiatives and many more:

My ERP has Fallen
& Can't Get Up

Aging ERPs can't support your business needs, lack flexibility, and can't integrate with up-to-date technology.

Upgrade & Implementation

Infor LX increases productivity and improves the efficiency of your enterprise's operations. Our team has developed best practices to improve the way your employees, resources and technology work together.

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No Clouds Here But
Still Lack Visibility

The last thing you want to risk is your relationship with customers and suppliers, but having poor visibility to your supply chain does just that.

Real-Time Visibility

With Infor LX, manufacturers can rely on real-time data to gain visibility into their shop floor operations to determine which areas are most impacted by performance. Infor LX can be implemented in the Cloud or on premise.

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Tired of Throwing
Money at Your ERP

An outdated ERP system costs more money to maintain than a modern ERP. Your competition is counting their money, and your stuck in the past. It's time to look to the future.

Infor LX - Modern ERP

Infor LX supports real transformation, and is aligned with today's business environment in which you and your competitors operate. Our team delivers on-time and on-budget!

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Does my ERP
Need an Upgrade?

Businesses relying on outdated systems are open to increased vulnerability, decreased productivity and a loss of competitive advantages.

ERP Utilization Review

It’s time to evaluate the functionality of your ERP system and how it supports your business initiatives. Newer ERP versions provide easy to implement workflows, and take your business to the next level with a cost-effective solution on premise or in the cloud.

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  • "Crossroads RMC has been one of those rare discoveries. Competent people that care that they do a good job and have a good way of communicating without being demeaning. We hope to have Crossroads RMC on our backup team for years to come."

    Nidec Avtron ManufacturingDirector of QA & MIS

  • "We are very happy with the results and by all accounts the project is a success. Crossroads RMC continues to deliver extremely knowledgeable consultants and project management. We simply wouldn't have made it without them. It continues to be a pleasure working with Crossroads RMC."

    Brandt Agricultural Products LtdIS Manager

  • "Crossroads RMC was instrumental in assisting us with upgrading our LN system from 10.2 to 10.6. We had a few security obstacles that we had to work around and a short time frame in which to complete the project, but Crossroad was quick to resolved the issues to get the new system online. They were integral part of our success."

    HunterDouglasIT Specialist

  • "FSB North America Inc. had a desperate need for inventory control capabilities in conjunction with our Infor ERP LN deployment. Crossroads RMC not only had a solution, but also a deployment process that was simple, patient and knowledgeable. We are extremely happy with the Crossroads RMC Data Collection solution (Web Collect) and have seen our efficiency increase significantly. Crossroads RMC completed the project on time and on budget. We are happy to have chosen them for this project."

    FSB North America Inc.Warehouse Operations & IT Manager

  • "Improving the efficiency of all our operations is key to our ongoing success. Crossroads RMC’s Data Collection solution clearly can help us on an ongoing basis, and it offers immediate improvement and a foundation we can continue to build on."

    RHI MagnesitaIT Manager

  • CWI Logo

    "The recent BPCS work completed by Crossroads RMC was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services."

    Central Wire IndustriesIT Director

  • Peterson Mfg Logo

    "Crossroads RMC has a highly responsive Director of their IBM i Group in Frank Petrasio. During our implementation of Infor’s ERP LX, we needed additional assistance beyond what Infor could directly provide. Another consultant that I trusted and respected suggested that I contact Frank. The short version of the story is “I did and I’m pleased with the results”. I used resources recommended and assigned by Frank who were both 3rd party and direct employees in the areas of EDI, OLM, Finance, and general programming during our conversion and go-live. Post go-live, I was searching for assistance with the possibility of implementing the ECC (Engineering Change Control) module of LX. I again reached out to Frank for a resource and had the opportunity to work with a consultant who knew more about ECC than anybody else I could find from any company. Overall, I would say that my experience with Frank, his company and their resources could be summed up like this: “I found a Director who understands responsiveness, works diligently to provide quality resources, met some amazing consultants and got some amazing results.” If you have need of IBM i services, contact Crossroads RMC and speak with Frank Petrasio. I believe you’ll be as happy as I have been."

    Peterson Manufacturing Company Corporate Director of IT

  • Western Industries Logo

    "We sought out Crossroads RMC to be our main source of service on our aging ERP system that is becoming more difficult to maintain internally. Every task, request and email has been answered with accuracy and professionalism. We look forward to continuing our relationship with Crossroads RMC and consider them a valuable partner to our support team."

    Western Industries Plastics Products LLCIT Manager

  • YUPO Logo

    "Our upgrade from BPCS 6.1 to LX 8.3 was greatly aided by Crossroads RMC. Their extensive knowledge of the financial system was a saving grace for us since we had a system that was setup over 15 years ago by people no longer in the company. The patience and professionalism of Hugh Carty made the transition much less complicated and frustrating. There is no doubt in my mind that it would have taken a much longer period and a substantially more painful path if it was not for Crossroads RMC bending over backwards to accommodate our processes and time constraints. Crossroads RMC was also able to help us with AS400 technical training, MRP production system design and pricing using Promotions and Deals. This large swath of knowledge was very helpful in management discussions. Thanks to the Crossroads RMC team and in particular Hugh Carty, Yupo was able to bring this implementation under budget and on time."

    Yupo Corporation USAIT Manager

  • Mohawk Logo

    "Crossroads RMC has been a valued and trusted technology partner for a decade. The Crossroads RMC consulting and technical teams have enabled Mohawk to achieve the maximum benefits of our BPCS enterprise resource planning implementation. Crossroads RMC is responsive to all of our consulting and technical requirements ranging from daily operational issues to large-scale systems integration projects. Recently, Crossroads RMC supported the design and implementation of a highly successful eBusiness project to integrate our customers, banking institutions, and third- party warehouses to our enterprise-systems. Mohawk will continue to partner with Crossroads RMC to leverage information technologies, to maintain a competitive edge and to remain the largest manufacturer of premium printing, writing and imaging papers in the country."

    Mohawk Fine PapersDirector, Business Process Management & Information Technology

  • Sandvik Logo

    "Crossroads RMC supported us in our corporate pursuit of “Excellence of Finance”. They helped us reduced the mundane day-to-day tedious functions in Finance by building automated reconciliations and interfaces that allow us to provide our financial statements to our shareholders in much less time on a monthly basis."

    Sandvik Materials TechnologyCIO SMT Americas

  • YUPO Logo

    "Regarding ION development work / interface to EAM. Tim Baker completed every task in a timely manner and was very easy to work with. I feel the value of Tim’s work is exceptional and I would recommend his services to any company that is looking for a competent project developer / coder. I truly believe that Tim’s skill set is one of the best values for the dollar of any consultant I have worked with on any Infor product. Thanks and I look forward to future projects with Crossroads RMC."

    Yupo Corporation USAIT Manager